FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis and process improvement, with a strong focus on applying generative AI and automation tools to enhance operational efficiency. Proficient in stakeholder management and translating complex workflows into actionable requirements.
Highest-signal resume keywords
Generative AI ApplicationProcess ImprovementBusiness AnalysisMicrosoft Copilot StudioPower Automate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisProcess ImprovementAutomation ToolsData StructuresSQLPythonAI-Based ReasoningRules-Based ProcessingDocument ClassificationData Extraction
Soft Skills
Analytical SkillsProblem-SolvingWritten CommunicationStakeholder ManagementAdaptability
Tools & Technologies
Microsoft Copilot StudioPower AutomateGoogle GeminiLow-Code PrototypesEnterprise Platforms
Industry Keywords
Commercial Real Estate LendingCommercial BankingUnderwritingPortfolio ManagementCommercial Mortgage Servicing
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Work with Real Estate Capital and KeyBank Commercial Servicing teams to understand workflows, pain points, and business requirements
- Map current processes, including activities, decisions, handoffs, systems, and supporting documents
- Identify opportunities to eliminate unnecessary work, reduce manual effort, improve quality, and accelerate turnaround times
- Evaluate AI, conventional automation, system enhancements, and process changes for practical fit
- Identify reusable capabilities across Real Estate Capital and KeyBank Commercial Servicing
- Develop and refine AI instructions, reusable skills, and low-code prototypes using approved enterprise tools
- Define focused use cases, inputs, outputs, business rules, exception handling, and acceptance criteria
- Break larger opportunities into testable, deliverable increments
- Partner with technical teams and business partners to define data, document, integration, and workflow requirements
- Create implementation, reuse, and maintenance documentation
- Develop representative test scenarios and assess AI outputs for accuracy, consistency, evidence, and uncertainty handling
- Define requirements for deterministic rules, validation controls, and human review
- Partner with UAT resources and business SMEs to investigate issues and confirm solutions
- Support demonstrations, user guidance, feedback, and adoption with change management and business partners
- Maintain a shared view of opportunities, value, effort, dependencies, and risks
- Execute priorities and adapt assignments as business needs and delivery readiness change
- Establish baseline measures and track improvements in effort, turnaround time, quality, rework, and user adoption
- Follow enterprise requirements for information security, privacy, data handling, and responsible AI use
- Communicate findings, recommendations, delivery progress, and priority tradeoffs to stakeholders
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and relevant experience
- Practical experience applying generative AI or automation tools to business problems, including developing instructions and evaluating results
- Proficiency with Microsoft Copilot Studio, Power Automate, Google Gemini, or comparable enterprise platforms
- Demonstrated experience in business analysis, process improvement, operations transformation, or technology delivery
- Understanding of AI-based reasoning versus rules-based processing and when each is appropriate
- Strong analytical, problem-solving, written communication, and stakeholder management skills
- Ability to independently lead discovery sessions and translate complex workflows into clear requirements and actionable improvements
- Ability to work across business teams, manage shifting priorities, incorporate feedback, and deliver useful results in short iterations
- Preferred: experience in commercial real estate lending, commercial banking, underwriting, portfolio management, or commercial mortgage servicing
- Preferred: familiarity with document classification, data extraction, knowledge retrieval, and human review workflows
- Preferred: computer science degree or equivalent
- Preferred: working knowledge of data structures, APIs, SQL, or Python
- Preferred: experience delivering solutions in a regulated environment
- Occasional travel, including overnight stays
- Ability to meet the stated general office physical demands
Benefits
Comp & perks- Incentive compensation eligibility, which may include production, commission, and/or discretionary incentives
- Hybrid work arrangement (3+ days)
- Flexible workspace options where roles can be performed effectively in a mobile environment
- Reasonable accommodations for qualified individuals with disabilities or disabled veterans