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KeyBank

Business Banking Sales Leader

KeyBank

. Manage a team of Business Banking Relationship Managers, including field and virtual teams, to acquire new clients and expand existing business-client relationships .

Posted 11/2/2026full-timeAlbany • New York • United StatesSenior💰 $116,000 - $216,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing and developing high-performing business banking teams while driving client acquisition and relationship expansion. Proficient in commercial lending, risk management, and delivering exceptional customer service in financial services.

Highest-signal resume keywords
Commercial Lending ExperienceLeadership ExperienceSales And Business DevelopmentRisk ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial Products KnowledgeSales PlanningClosing New Business OpportunitiesPerformance ManagementCredit Initiation
Soft Skills
CoachingTeam DevelopmentClient-Centric FocusGoal AchievementEmployee Engagement
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Business BankingRegulatory CompliancePortfolio Risk ManagementClient ResearchProspecting

About the role

Key responsibilities & impact
  • Manage a team of Business Banking Relationship Managers, including field and virtual teams, to acquire new clients and expand existing business-client relationships
  • Oversee the Business Banking function within an assigned region, primarily in person
  • Lead Team Leads and Relationship Managers in larger or more complex territories
  • Deliver the Business Banking value proposition and align work with defined sales processes
  • Coach the team on value propositions, client experiences, prospecting, centers of influence, and lead follow-up
  • Maintain product and service knowledge and provide in-person and remote training and development
  • Support sound credit initiation and profitable portfolio risk management
  • Participate in joint field or phone calls with Relationship Managers to enhance selling skills and identify client opportunities
  • Track objectives, manage and evaluate staff performance, and support goal achievement
  • Partner with Human Resources on recruiting, skill development, career progression, goal setting, performance management, and employee engagement
  • Comply with KeyBank policies and procedures and perform other assigned duties

Requirements

What you’ll need
  • Bachelor's Degree in a business-related field or equivalent experience (preferred)
  • Minimum of 5 years of commercial lending experience
  • Minimum of 3 years of leadership experience, preferably managing commercial lenders
  • Minimum of 7 years of sales and business development experience in financial services, including client research, sales planning, and closing
  • Proven ability to lead, coach, and develop high-performing business banking teams
  • Expertise in identifying, pursuing, and closing new business opportunities with a strong customer-centric focus
  • Deep understanding of financial products, commercial lending, risk management, and regulatory compliance
  • Skilled in building long-term client relationships and delivering exceptional service across small business and commercial banking
  • Ability to implement actionable plans that align with business goals and promote a strong risk culture
  • Ability to routinely and frequently operate a motor vehicle with a valid driver's license

Benefits

Comp & perks
  • Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives
  • Flexible workspace options where roles can be performed effectively in a mobile environment
  • Reasonable accommodations for qualified individuals with disabilities or disabled veterans