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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing training initiatives within the Commercial & Institutional Lending Domain, leveraging advanced data analysis and project management skills to drive process improvements and deliver impactful learning experiences.
Highest-signal resume keywords
Training Program ManagementAdvanced MS ExcelData VisualizationProject ManagementProcess Automation Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Query WritingComplex JoinsBig Data AnalysisData Warehouse NavigationProcess Flow Knowledge
Soft Skills
Interpersonal SkillsRelationship BuildingLeadership in Conversations
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Commercial LendingInstitutional LendingKeyCorp StrategyRegulatory Processes
About the role
Key responsibilities & impact- Lead or manage training initiatives for the Commercial & Institutional Lending Domain
- Create and manage learning programs for new lending platforms, including Credit Decision Hub, customized for Banking Group Portfolio Management
- Implement and facilitate learning experiences, including scheduling, logistics, and facilitator coordination
- Monitor and evaluate training program results
- Use data, critical thinking, and innovation to solve business problems and deliver insights
- Drive projects end to end, prioritize multiple projects, and manage tight deadlines
- Review deliverables and work products; coach, mentor, and develop others
- Partner with business and mid- to senior-level leaders; provide recommendations aligned with business priorities
- Anticipate business needs and advise leaders on informed decisions
- Make process improvement suggestions and implement process automation
- Source, interpret, and analyze complex data
- Perform other duties as assigned
- Comply with KeyBank policies, procedures, values, and Code of Conduct
Requirements
What you’ll need- Bachelor's Degree or equivalent experience (required)
- Minimum of 5 years of relevant experience (ideally 6+)
- Advanced MS Excel/PPT
- Advanced query writing/coding, including complex joins
- Ability to work with big data
- Advanced proficiency with data visualization
- Strong project management skills
- Knowledge of source systems
- Knowledge of process flow
- Ability to navigate a data warehouse and/or data supply chain
- Implementation of process automation
- Understanding of LOB and KeyCorp strategy
- Ability to leverage knowledge of competition and the business to anticipate needs and make recommendations
- Ability to translate business drivers and connect day-to-day team work to strategy
- Proven relationship-building ability
- Strong interpersonal skills
- Ability to lead conversations with business partners
- Knowledge of regulatory processes
- Valid driver's license and ability to occasionally operate a motor vehicle
Benefits
Comp & perks- Incentive compensation eligibility, which may include production, commission, and/or discretionary incentives
- Hybrid work arrangement (3+ days a week in office)
- Flexible home-based option may be considered if not located within KeyBank footprint
- Occasional travel, including overnight stays
- Reasonable accommodations for qualified individuals with disabilities or disabled veterans