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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within consumer banking, focusing on strategy development, performance metrics, and regulatory compliance. Proven ability to lead teams, enhance product offerings, and drive continuous improvement through data-driven decision-making.
Highest-signal resume keywords
Product ManagementFinancial Services ExperienceRegulatory Risk AssessmentProject Management Professional (PMP)Financial Modeling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentPortfolio Performance MetricsCredit Decisioning ProcessesData AnalysisMarket DynamicsPricing StrategiesProfitability AnalysisCustomer Acquisition StrategiesProduct Lifecycle ManagementCompliance Management
Soft Skills
Team LeadershipCoaching and MentoringCollaborationProblem SolvingCommunication
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Consumer BankingFinancial PrinciplesOperational RiskFinancial RiskMarket TrendsClient SegmentationVendor ManagementContinuous ImprovementGo-To-Market StrategiesKeyBank Policies
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead a team responsible for the strategy, development, and performance of consumer banking products
- Design, develop, and manage consumer banking products and services
- Oversee product acquisition strategies, credit decisioning processes, and portfolio performance metrics
- Collaborate with internal stakeholders to enhance product offerings and service delivery
- Use industry research, competitive intelligence, and data insights to identify and target profitable client segments
- Identify and resolve product and system inefficiencies affecting client acquisition and relationship deepening
- Manage vendor relationships supporting product delivery and innovation
- Coach, mentor, and develop team members to achieve performance goals and foster professional growth
- Define product vision and roadmap aligned with organizational goals, market trends, and customer demands
- Oversee the product lifecycle from ideation and development through launch and ongoing optimization
- Prioritize customer needs, behaviors, and feedback in product decisions
- Assess and mitigate regulatory, operational, and financial risks throughout the product lifecycle
- Analyze complex challenges and develop data-driven solutions to improve product performance and customer satisfaction
- Manage a product suite by prioritizing investments and balancing risk and return
- Drive continuous improvement and introduce new ideas to enhance products and competitive advantage
- Collaborate with marketing teams on product positioning, go-to-market strategies, customer acquisition, and engagement
- Perform other duties as assigned; duties and responsibilities may change
Requirements
What you’ll need- Master's Degree in Business, Finance, Marketing, or a related field (preferred)
- Bachelor's Degree (preferred)
- Equivalent experience (required)
- 7+ years of experience in financial services or a comparable industry (required)
- 7+ years in product management, community development, marketing, or communications, with a strong emphasis on compliance and risk management (preferred)
- Project Management Professional (PMP) certification (preferred)
- Strong understanding of banking operations, financial principles, and market dynamics
- Knowledge of regulatory, operational, and financial risk assessment and mitigation
- Financial modeling, pricing strategies, and profitability analysis
- Ability to travel occasionally, including overnight stays
- Ability to work in a hybrid arrangement with 3+ days in office
- Ability to comply with KeyBank policies, procedures, Code of Conduct, and ethical standards
Benefits
Comp & perks- Incentive compensation eligibility, which may include production, commission, and/or discretionary incentives
- Benefits package for which the position is eligible
- Hybrid work arrangement with flexible options where the role can be performed effectively in a mobile environment
- Occasional travel may include overnight stays