Consumer Bank Product Manager II

. Lead a team responsible for the strategy, development, and performance of consumer banking products .

Posted 9/25/2026full-timeCleveland • Ohio • United StatesSeniorLead💰 $80,000 - $150,000 per yearWebsite

Tools & technologies

PMP

Key responsibilities & impact

Lead a team responsible for the strategy, development, and performance of consumer banking products
Design, develop, and manage consumer banking products and services
Oversee product acquisition strategies, credit decisioning processes, and portfolio performance metrics
Collaborate with internal stakeholders to enhance product offerings and service delivery
Use industry research, competitive intelligence, and data insights to identify profitable client segments
Identify and resolve product and system inefficiencies affecting client acquisition and relationship deepening
Manage vendor relationships supporting product delivery and innovation
Coach, mentor, and develop team members
Define product vision and roadmap aligned with organizational goals, market trends, and customer needs
Oversee the product lifecycle from ideation and development through launch and ongoing optimization
Prioritize customer needs, behaviors, and feedback in product decisions
Drive continuous improvement, streamline processes, and improve product delivery, scalability, and profitability
Collaborate with marketing teams on product positioning, go-to-market strategies, customer acquisition, and engagement
Communicate product vision, strategy, and value propositions to stakeholders, customers, and cross-functional teams
Perform other duties as assigned and comply with KeyBank policies and procedures

What you’ll need

Equivalent experience is required
7+ years of experience in financial services or a comparable industry
Bachelor's Degree preferred
Master's Degree in Business, Finance, Marketing, or a related field preferred
7+ years in product management, community development, marketing, or communications, with a strong emphasis on compliance and risk management preferred
Project Management Professional (PMP) certification preferred
Strong understanding of banking operations, financial principles, and market dynamics
Ability to assess and mitigate regulatory, operational, and financial risks
Financial modeling, pricing strategies, and profitability analysis
Occasional travel, including overnight stays
Ability to work in a hybrid arrangement with 3+ days in office

Comp & perks

Incentive compensation eligibility, which may include production, commission, and/or discretionary incentives
Flexible workspace options where roles can be performed effectively in a mobile environment
Reasonable accommodations for qualified individuals with disabilities or disabled veterans