Consumer Consultant – Project Manager

KeyBank

. Oversee initiatives including product and service launches and sunsets, marketing and campaign management projects, and regulatory commitments .

Posted 11/12/2026full-timeUnited StatesSeniorLead💰 $80,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, financial services, and client analytics, with a strong ability to lead cross-functional teams and drive strategic initiatives. Proficient in building relationships and influencing stakeholders while maintaining a focus on operational excellence and revenue growth.

Highest-signal resume keywords

Project Management LeadershipFinancial Services ExperienceClient AnalyticsStrong Written And Verbal SkillsCritical Thinking And Analytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementClient AnalyticsProcess ManagementFinancial Impact AnalysisOperational PlanningMarket ResearchPresentation CreationRegulatory ComplianceRisk ManagementRevenue Growth Strategy

Soft Skills

Relationship BuildingInfluencing SkillsTeamworkInterpersonal SkillsIndependent Work

Tools & Technologies

PowerPointClient Data Analysis ToolsMarket Research Tools

Industry Keywords

Financial ProductsDeposit ProductsCredit ProductsInvestmentsRetail BankingBusiness BankingCommercial BankingClient SegmentationCampaign ManagementOperational Excellence

About the role

Key responsibilities & impact

Oversee initiatives including product and service launches and sunsets, marketing and campaign management projects, and regulatory commitments
Manage findings and remediation plans
Assess business and customer impacts and partner with Retail Banking, Business Banking, and occasionally Commercial Banking
Lead cross-functional meetings and implementation teams
Manage project timelines, priorities, pace, scope, quality, cost, and risk
Track deliverables and communicate progress to stakeholders, senior leadership, and senior management
Provide client analytics and hypotheses using internal client data and external market research
Develop and drive operational plans based on client insights
Execute strategic plans and consumer client initiatives for acquisition, deepening, retention, field support, and innovation
Recommend revenue growth opportunities and ensure alignment with client segments
Maintain regular contact with field advocates
Coordinate client treatment scenarios
Review progress, decisions, and unusual situations with senior management
Keep current with industry best practices
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree or equivalent experience (preferred)
7+ years experience in financial services (required)
Ability to understand business partner strategy and financial impact
Strong written and verbal skills
Ability to organize information clearly and create PowerPoint presentations
Ability to work independently under general direction/supervision
Ability to build relationships, partner, and influence
Critical thinking and analytical problem-solving skills
Process management and conceptual skills
Project management leadership experience organizing, planning, and executing large-scale, multi-functional projects from vision through implementation
Ability to express complex concepts understandably to business partners, senior leaders, and the sales force
Superior teamwork and interpersonal skills
Ability to work effectively with support partners and influence geographically diverse sales teams
Superior knowledge of financial products, including deposit and credit products and investments

Benefits

Comp & perks

Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives
Flexible work options in circumstances where roles can be performed effectively in a mobile environment