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KeyBank

FCRM CIP, CDD, EDD, KYC Program Manager

KeyBank

. Serve as the enterprise subject matter expert and senior second-line compliance authority for CIP, CDD, EDD, and KYC frameworks .

Posted 11/6/2026full-timeUnited StatesSeniorLead💰 $96,000 - $181,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in BSA/AML compliance, regulatory frameworks, and risk management, with a strong ability to translate complex regulatory requirements into actionable enterprise policies and controls. Proven leadership in overseeing compliance initiatives, conducting audits, and managing cross-functional teams within highly regulated environments.

Highest-signal resume keywords
BSA/AML ComplianceRegulatory ComplianceRisk ManagementFinancial Crimes InvestigationsCAMS Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CIPCDDEDDKYC OperationsRisk-Based ComplianceControl EvaluationData GovernanceCustomer Lifecycle ManagementRegulatory ExaminationCorrective Action Design
Soft Skills
Executive CommunicationFacilitationNegotiationWritten DocumentationInfluencing Senior Stakeholders
Tools & Technologies
Governance FrameworksAutomated Decisioning SystemsCompliance Monitoring ToolsData Quality SystemsRisk Assessment Tools
Certifications & Qualifications
CAMSCFECRCMCFCS
Industry Keywords
Financial Crimes ComplianceRegulatory GuidanceRisk ClassificationCustomer IdentificationInternal AuditCompliance MonitoringData LineageQuality AssuranceThird-Party RiskFederal Law Enforcement Experience

About the role

Key responsibilities & impact
  • Serve as the enterprise subject matter expert and senior second-line compliance authority for CIP, CDD, EDD, and KYC frameworks
  • Provide enterprise-wide governance, oversight, credible challenge, and strategic guidance across processes, procedures, standards, controls, systems, data, and documentation
  • Review, approve, deny, and escalate cases and records
  • Execute risk oversight activities under the FCRM governance framework
  • Oversee customer identification, verification, due diligence, risk classification, enhanced review, onboarding, periodic review, trigger-based review, and customer exit practices
  • Interpret laws, rules, regulatory guidance, examination expectations, and enforcement themes, translating them into policies and control expectations
  • Review and approve enterprise policies and standards and oversee supporting procedures and job aids
  • Evaluate control design and operating effectiveness across the enterprise
  • Identify control gaps, emerging risks, inconsistent practices, weaknesses, and regulatory exposure; require corrective action or risk acceptance
  • Support BSA/AML, regulatory compliance, risk and control self-assessments, customer risk methodology, and topical assessments
  • Define and monitor risk appetite, risk tolerance, KRIs, KPIs, control metrics, quality results, exceptions, backlogs, aging, and management information
  • Review and challenge risks related to products, services, customer journeys, delivery channels, acquisitions, integrations, third parties, and material changes
  • Provide guidance on complex, high-risk, novel, or escalated customer matters
  • Partner with Legal, BSA/AML, sanctions, business compliance, operations, technology, data, model risk, fraud, privacy, third-party risk, Internal Audit, and independent testing teams
  • Oversee or challenge quality assurance, compliance monitoring, independent testing, internal audit, and regulatory examination activities
  • Lead regulatory examinations, audits, inquiries, and information requests, including narratives, evidence, issue responses, and presentations
  • Oversee issue identification, severity assessment, root-cause analysis, corrective-action design, validation readiness, risk acceptance, and closure
  • Provide oversight of data governance, data lineage, data quality, record retention, system functionality, automated decisioning, rules, models, and technology changes
  • Establish training requirements and oversee targeted training, communications, implementation materials, and subject matter support
  • Prepare and present risk, control performance, issue, emerging risk, and remediation reporting to senior management, governance committees, and the Board
  • May lead, develop, and supervise compliance professionals and cross-functional initiatives
  • Maintain current knowledge of regulatory developments, enforcement actions, peer practices, and evolving financial crime risks

Requirements

What you’ll need
  • Bachelor’s degree or equivalent combination of education and relevant experience
  • Extensive experience in BSA/AML, financial crimes compliance, regulatory compliance, KYC operations, risk management, Legal, Internal Audit, or a related discipline within a financial institution
  • Deep knowledge of CIP, CDD, EDD, beneficial ownership, customer risk rating, customer lifecycle management, and risk-based compliance program expectations
  • Ability to interpret regulatory requirements and translate them into enterprise policies, standards, controls, governance routines, and practical business guidance
  • Experience evaluating complex processes and control environments, identifying systemic risk, and influencing sustainable corrective action
  • Strong executive communication, facilitation, negotiation, and written documentation skills
  • Ability to lead cross-functional initiatives, influence senior stakeholders, and provide credible challenge in a complex, highly regulated environment
  • 7+ years of federal law enforcement or U.S. Intelligence Community experience (preferred)
  • 3+ years of management experience (preferred)
  • Extensive experience in financial crimes investigations (preferred)
  • Advanced degree in law, business, finance, risk management, criminal justice, or a related field (preferred)
  • Professional certification such as CAMS, CFE, CRCM, CFCS, or a comparable compliance or financial crimes credential (preferred)
  • Experience with large or complex financial institutions, multiple lines of business, enterprise transformation, regulatory remediation, or direct regulatory examination engagement
  • Knowledge of data governance, technology controls, automation, and systems supporting customer onboarding and lifecycle management
  • CAMS certification (preferred)
  • Ability to demonstrate Key’s Values and abide by Key’s Code of Conduct

Benefits

Comp & perks
  • Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives
  • Hybrid work arrangement (3+ days)
  • Flexible workspace options where roles can be performed effectively in a mobile environment
  • Reasonable accommodations for qualified individuals with disabilities or disabled veterans