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KeyBank

Lead Financial Crimes Investigator

KeyBank

. Conduct investigations and make decisions on suspicious activity, customer transaction and behavior patterns, onboarding risk, and retention risk .

Posted 10/19/2026full-timeUnited StatesSenior💰 $52,000 - $80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative and analytical skills to assess customer transaction patterns and risks, while ensuring compliance with anti-money laundering laws and regulations. Effectively communicates and collaborates with internal and external partners to enhance policies and procedures related to financial crime detection and prevention.

Highest-signal resume keywords
Investigative SkillsAnalytical SkillsKnowledge of Anti-Money Laundering LawsCertified Anti-Money Laundering Specialist (CAMS)Certified Fraud Examiner (CFE)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data GatheringReporting SkillsFinancial Crimes PoliciesFinancial Crime Detection TechniquesRegulatory ComplianceCustomer VerificationTransaction Activity Analysis
Soft Skills
Effective CommunicationCollaboration
Certifications & Qualifications
Certified Anti-Money Laundering Specialist (CAMS)Certified Fraud Examiner (CFE)
Industry Keywords
BSAKYCFinancial CrimesInvestigative ExperienceBanking Risk Factors

About the role

Key responsibilities & impact
  • Conduct investigations and make decisions on suspicious activity, customer transaction and behavior patterns, onboarding risk, and retention risk
  • Review investigations for quality alerts
  • Verify and validate customer information and transaction activity using internal and external systems
  • Formulate and clearly articulate supportable rationales for investigation and review outcomes, including SAR or customer retention decisions
  • Partner with Lines of Business to clarify and document client or banking relationship risk factors
  • Resolve matters where supporting documentation does not adequately describe client risk
  • Develop rapport and communicate with Compliance and Lines of Business partners
  • Identify and escalate conflicting or inconsistent information relative to a customer's profile
  • Recommend improvements to policies, procedures, and processes and participate in implementation
  • Perform other assigned duties and comply with KeyBank policies, procedures, ethics requirements, and client interests

Requirements

What you’ll need
  • High School Diploma or GED (required)
  • 3+ years of investigative, relevant banking, customer contact and/or law enforcement experience (required)
  • Bachelor's Degree in business administration, criminal justice, intelligence studies or another related field (preferred)
  • Certified Anti-Money Laundering Specialist (CAMS) certification (preferred)
  • Certified Fraud Examiner (CFE) certification (preferred)
  • Strong investigative and analytical skills
  • Knowledge of financial crimes policies and procedures
  • Knowledge of financial crime situations and detection, addressing, and prevention techniques
  • Knowledge of anti-money laundering laws, regulations, and guidance, including BSA and KYC
  • Working knowledge of regulatory environments and compliance with federal, state, and local regulations
  • Data gathering and reporting skills
  • Ability to communicate effectively and collaborate constructively
  • Ability to work with internal and external systems to verify customer information and transaction activity
  • Ability to work in a hybrid arrangement with 2+ days in-office
  • Prolonged sitting; frequent use of a PC/laptop; occasional lifting, pushing, or pulling of items up to 10 lbs.

Benefits

Comp & perks
  • Incentive compensation eligibility, which may include production, commission, and/or discretionary incentives
  • Benefits for which the position is eligible (specific benefits list linked in posting)
  • Hybrid work arrangement with flexible options when the role can be performed effectively in a mobile environment
  • Reasonable accommodations for qualified individuals with disabilities or disabled veterans