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KeyBank

Senior Product Manager – Partnership Lead

KeyBank

. Own all aspects of the product experience and drive the strategic direction for a best-in-class Commercial Bank product set .

Posted 10/13/2026full-timeUnited StatesSenior💰 $96,000 - $181,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in the Merchant Acquiring Payments Industry, with a strong focus on product management, strategic planning, and stakeholder engagement. Proficient in payment technology, including gateways and APIs, with the ability to deliver impactful training and presentations.

Highest-signal resume keywords
Merchant Acquiring Payments ExperienceProduct ManagementPayment Technology IntegrationStrategic PlanningStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payments TechnologyMerchant AcquiringAPIsPayment Processor IntegrationProject ManagementData Query and ReportingQuantitative SkillsForecastingProblem-SolvingSales Demonstrations
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCollaborative Relationship BuildingAnalytical SkillsPresentation Skills
Tools & Technologies
Microsoft OfficeFiservElavonTSYS
Industry Keywords
Commercial Bank ProductsBusiness DevelopmentSolution CommercializationTrainingThird-Party Solutions

About the role

Key responsibilities & impact
  • Own all aspects of the product experience and drive the strategic direction for a best-in-class Commercial Bank product set
  • Influence internal and external stakeholders and provide business development support
  • Lead strategic projects and own the P&L
  • Deliver product training to deepen KeyBank sales teams’ product knowledge
  • Work with KeyBank partners, third-party contacts, Fiserv, Elavon, and internal teams to drive new merchant acquiring revenue
  • Interact with external customers as needed to support solution demonstrations
  • Conduct regular sales demonstrations for sales teams and merchants
  • Provide field-team and management feedback on commercialization, marketing, and training efforts
  • Work with internal teams, merchants, and outside partners to ensure understanding of third-party solutions
  • Provide accurate reporting on product sales, commercialization, and marketing efforts
  • Travel to corporate offices or industry conferences as needed

Requirements

What you’ll need
  • Senior Product Manager level: minimum 7 years of payments experience in the Merchant Acquiring Payments Industry
  • Product Manager level: minimum 5 years of payments experience in the Merchant Acquiring Payments Industry
  • Deep understanding of merchant acquiring, including emerging technologies, gateways, and POS
  • Prior sales experience in payment software solutions preferred
  • Solid technical background in payments technology
  • Ability to advise sales teams and clients on payment technology and guide third-party platform integration
  • Understanding of APIs and software platform integration
  • Experience with payment processors including Fiserv, Elavon, and TSYS
  • Ability to identify business opportunities and develop and implement strategic plans
  • Ability to create and conduct executive-level presentations and present at industry venues
  • Strong analytical, forecasting, problem-solving, and quantitative skills
  • Ability to build collaborative relationships with finance, technology, operations, sales, marketing, legal, compliance, vendors, and other partners
  • Excellent written, verbal, communication, and interpersonal skills
  • Expertise in gateways and payment processor integration
  • Project management experience in solution commercialization, marketing, and training
  • Proficiency with Microsoft Office and data query and reporting
  • Must be currently authorized to work full-time in the United States
  • This position is not eligible for employment visa sponsorship

Benefits

Comp & perks
  • Base salary of $96,000.00–$181,000.00 annually
  • Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives
  • Benefits for which this position is eligible
  • Flexible workspace options, including home office or Key facility
  • Mobile or home-based work environment