Teller

KeyBank

. Provide excellent in-person client service by welcoming new and existing clients .

Posted 10/9/2026full-timeDewitt • New York • United StatesMid-LevelSenior💰 $18 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client service skills by effectively assisting clients with account transactions and financial wellness tools while adhering to compliance and security procedures. Proficient in cash handling and maintaining accurate financial records in a branch setting.

Highest-signal resume keywords

Client Service ExperienceCash HandlingCompliance KnowledgeFinancial Wellness ToolsProblem Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash Transaction ProcessingBalancing Cash DrawersWindows Based ApplicationsFraud Detection TechniquesAccount Transaction Assistance

Soft Skills

Effective CommunicationListening SkillsAttention to Detail

Tools & Technologies

ATMOnline BankingTelephone Banking

Certifications & Qualifications

High School DiplomaNotary License

Industry Keywords

Banking RegulationsClient ServicingFinancial GoalsAudit ProceduresSecurity Procedures

About the role

Key responsibilities & impact

Provide excellent in-person client service by welcoming new and existing clients
Perform teller functions efficiently, effectively, and accurately in an in-person branch setting
Assist clients with account transactions and servicing needs
Identify and resolve client servicing issues, escalating as needed
Listen for financial wellness opportunities and transition clients to a Banker
Assist clients in achieving financial goals through financial wellness tools
Attend in-person morning huddles and end-of-day debriefs
Follow compliance, audit, and security procedures
Balance cash drawer within balancing guidelines
Maintain knowledge of product guides, fees, policies, and current offerings
Educate clients about access channels such as ATM, Online Banking, and Telephone Banking
Work on Saturdays as directed by management
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma, GED, or equivalent business experience (required)
Experience in a client service role (required)
Experience in cash handling (required)
General understanding of PC with Windows based applications and calculator (required)
Ability to work Saturdays as directed by management
Ability to accurately and securely process cash transactions, including deposits, withdrawals, and balancing cash drawers
Ability to identify and resolve client servicing issues efficiently
Understanding and following banking regulations and security procedures
Awareness of techniques to detect and prevent fraudulent activities
Ability to occasionally operate a motor vehicle with a valid driver's license
Notary License (preferred)
Prolonged standing for 5–8 hours per day; frequent hand use, face-to-face and telephone communication, occasional bending and lifting, frequent forward reach, frequent lifting of 1–10 lbs., and occasional lifting of up to 30 lbs.

Benefits

Comp & perks

Incentive compensation may include production, commission, and/or discretionary incentives
Benefits for which this position is eligible (specific benefits list not included in the posting)