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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in underwriting processes and administrative support within the insurance industry, with a strong focus on data management, compliance, and effective communication. Proficient in utilizing technology to enhance workflow and streamline operations.
Highest-signal resume keywords
Underwriting ExperienceData Entry ManagementRegulatory ComplianceACII QualificationInsurance Market Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Underwriting ProceduresData Quality InvestigationEclipse System ProficiencyRisk BindingData Analysis
Soft Skills
Effective CommunicationOrganizational SkillsPrioritization SkillsAnalytical SkillsContinuous Learning Commitment
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookKi Platform
Certifications & Qualifications
ACII Qualification
Industry Keywords
Insurance IndustryUnderwritingCommercial AwarenessService Provider ManagementStandard Operating Procedures
About the role
Key responsibilities & impact- Provide a seamless and comprehensive administrative service
- Support brokers, internal teams, and service providers
- Check and bind risks on e-placement platforms
- Manage underwriting referrals, endorsements, and escalations when re-pricing is required
- Follow up with brokers for premiums and renewals
- Maintain knowledge of internal underwriting controls and procedures
- Process and check data entry in relevant systems
- Monitor and handle underwriting and general queries via the Ki platform and telephone
- Maintain and monitor workflow between underwriting teams and the service provider
- Handle broker requests and queries, including quoted-line subjectivities, endorsements, and claims
- Identify and implement opportunities to streamline underwriting activity through automation or service-provider use
- Keep Standard Operating Procedures and User Guides up to date
- Facilitate and monitor activities transitioned to the service provider
- Investigate and resolve data-quality issues
- Assist with testing and rollout of new IT initiatives
- Triage sanctions checks and refer relevant matters to compliance
- Sample-check electronically placed slips for PBQA and contract certainty compliance
- Maintain regulatory awareness and ensure underwriting activity follows guidelines
- Maintain accurate underwriting records and quality system entries in Eclipse and other systems
Requirements
What you’ll need- Experience working within the insurance industry, preferably in Underwriting or Operations
- Keen to identify and embrace new technologies and new ways of working
- Commercial awareness and knowledge of the insurance market and external changes impacting the business
- Willingness to complete the ACII professional qualification
- Commitment to continuous learning or equivalent practical experience
- Excellent numeric, analytical, and written skills
- Excellent communication skills across multiple channels
- Effective prioritisation and organisational skills
- Good IT skills, including Microsoft Word, Excel and Outlook
Benefits
Comp & perks- Highly competitive remuneration and benefits package
- Remuneration and benefits package kept under constant review
- Recognition and rewards for extraordinary effort by teams or individuals