Asset Resolution Specialist

Kiavi

. Manage a portfolio of loans in default .

Posted 10/7/2026full-timeRemote • United StatesJuniorMid-Level💰 $45,000 - $67,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing defaulted loans and implementing effective loss mitigation strategies while maintaining strong communication with borrowers and investors. Proficient in analyzing workout options and preparing detailed reports to support decision-making processes.

Highest-signal resume keywords

Mortgage ExperienceLoss Mitigation StrategiesCommunication SkillsDocument ReviewPipeline Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loss Mitigation ProcessDocument ValidationWorkout Option AnalysisProposal DevelopmentBiometric Verification

Soft Skills

Customer GuidanceNegotiationRelationship ManagementProblem SolvingIdea Generation

Tools & Technologies

Reporting SystemsLoan Management Systems

Industry Keywords

Defaulted LoansForeclosureShort SaleDeed In LieuInvestor Relations

About the role

Key responsibilities & impact

Manage a portfolio of loans in default
Implement loss mitigation strategies
Review and validate documents
Answer technical foreclosure questions from borrowers
Analyze workout options for delinquent loans, including foreclosure, short sale, reinstatement, and deed in lieu
Deliver proposals for the option yielding the best return for the investor
Negotiate loss mitigation strategies with investors
Set expectations with borrowers and involved parties regarding loan status and difficult decisions through final resolution
Manage relationships with internal departments and business partners
Track updates, analyses, and decisions in appropriate systems
Generate ideas for improvement and increased efficiency
Support implementation of new ideas and initiatives
Prepare periodic and ad-hoc reporting

Requirements

What you’ll need

Minimum of 2 years of mortgage experience
Bachelor’s degree
Exemplary written and spoken communication skills
Ability to guide customers and investors through retention and/or liquidation processes and navigate on their behalf
General knowledge of the entire loss mitigation process
Ability to independently work a pipeline effectively
Ability to complete secure biometric and device identity verification
Must meet employment eligibility verification requirements

Benefits

Comp & perks

Medical, Dental, and Vision Insurance: free employee-only coverage; heavily discounted dependent premiums
Health Savings Account (HSA): annual employer contribution of $1,000 for individual coverage and $2,000 for dependents
Short-term and long-term disability insurance
Group life and AD&D insurance with coverage at 1x annual salary
Remote work policy
One-time office setup reimbursement of up to $500
Monthly $85 stipend for internet and phone expenses
Flexible Time Off with no strict limits, subject to manager approval
Up to 8 weeks of paid medical or caregiver leave
12 weeks of paid maternity/paternity leave
Short-term disability leave for birthing mothers
401(k) plan with Fidelity
100% company match on contributions up to 3% of compensation or $8,000, whichever is less
Immediate vesting of employer contributions
$6,000 bonus