Center of Excellence Advisor

Kinaxis

. Act as a customer-facing advisor, articulating the value of Kinaxis and Maestro and serving as a supply chain planning subject matter expert across the customer journey .

Posted 10/30/2026full-timeRemote • Ireland, United Kingdom, Sweden, France, Germany, Netherlands, Belgium, ItalySeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supply chain planning and Kinaxis Maestro, providing functional and technical guidance to ensure effective solution design and implementation. Strong analytical problem-solving skills and the ability to communicate effectively across various teams to drive customer success and adoption.

Highest-signal resume keywords

Kinaxis Maestro ExperienceSupply Chain Planning ExpertiseAnalytical Problem-Solving SkillsCustomer-Facing Advisory ExperienceExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain PlanningData AnalysisConfiguration ManagementIntegration TroubleshootingProcess ImprovementData ModelingPerformance OptimizationSolution DevelopmentRoot Cause AnalysisTraining Development

Soft Skills

Facilitation SkillsPresentation SkillsInfluencing SkillsMulti-Priority ManagementCustomer Satisfaction Focus

Tools & Technologies

Kinaxis MaestroERP SystemsData Integration Tools

Certifications & Qualifications

Maestro Certifications

Industry Keywords

S&OPDemand PlanningSupply PlanningProduction PlanningInventory Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Act as a customer-facing advisor, articulating the value of Kinaxis and Maestro and serving as a supply chain planning subject matter expert across the customer journey
Lead investigation of complex planning behaviors by analyzing data, configurations, and algorithms; identify root cause and drive plans to rapid resolution with cross-functional teams
Provide functional and technical guidance during solution design and development, ensuring teams effectively leverage Maestro capabilities and deliver scalable, maintainable implementations
Define, document, and present Maestro best practices, including authoring standards, data modeling, integration, and performance considerations, to customers, partners, and internal teams
Drive continuous value and adoption by aligning on business objectives and recommending tactical and strategic improvements to process, data, and configuration
Partner with Product to translate customer challenges into clearly defined use cases and validate new features and best practices meet market needs
Advise on and support Maestro integrations and data, including troubleshooting data quality and end-to-end process impacts
Work closely with Product, Sales, Professional Services, and Support teams to drive customer success
Provide guidance and advocate for the Center of Excellence point of view on Kinaxis best practices

Requirements

What you’ll need

Bachelor’s degree in Supply Chain, Computer Science, Engineering, Statistics, Information Technology, or a related field
7-10 years of relevant experience in supply chain planning and/or business software consulting, including customer-facing advisory/consulting experience
4+ years of hands-on Kinaxis Maestro experience (solution development/authoring, configuration, integrations/data flows, and troubleshooting)
Strong understanding of one or more planning processes (e.g., S&OP, demand planning, supply planning, production planning, inventory management)
Proven analytical problem-solving skills—able to synthesize complex information, determine root cause, and guide stakeholders to the best course of action
Excellent communication, facilitation, and presentation skills; comfortable influencing across Product, Sales, Professional Services, Support, partners, and customers
Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of customer satisfaction
Ability to travel 25–40%
Maestro certifications and/or demonstrated experience with ERP systems (nice to have)
Experience with data and integration tooling (nice to have)
Experience developing customer enablement materials and delivering training (nice to have)

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons