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Kinaxis

Director, Product Operations – Execution

Kinaxis

. Define and lead the Product Operations strategy, operating model, governance, and roadmap .

Posted 11/12/2026full-timeRemote • CanadaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Product Operations strategy, governance, and cross-functional program management within enterprise software or SaaS environments. Proven ability to leverage data, analytics, and AI to enhance operational effectiveness and decision-making.

Highest-signal resume keywords
Product Operations StrategyCross-Functional Program ManagementData Analytics and AI ToolsLeadership and Team DevelopmentGovernance and Operating Models

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product ManagementProgram ManagementBusiness OperationsContinuous Improvement PracticesProduct Development LifecycleRelease ManagementPortfolio ProcessesRisk ForecastingDecision-MakingOperational Effectiveness
Soft Skills
LeadershipCommunicationStakeholder ManagementSystems ThinkingAdaptability
Tools & Technologies
AI-Enabled ToolsAutomation ToolsReporting ToolsProject Management SoftwareData Analytics Platforms
Industry Keywords
Enterprise SoftwareSaaSProduct OperationsGovernanceCross-Functional Execution

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Define and lead the Product Operations strategy, operating model, governance, and roadmap
  • Advise Product and technology leaders on execution risks, operational gaps, and organizational effectiveness
  • Establish governance, decision rights, operating rhythms, and accountability mechanisms
  • Lead, coach, and develop the Product Operations team and program management practice
  • Oversee complex, cross-functional product and platform programs, including plans, milestones, dependencies, risks, decisions, and escalations
  • Orchestrate product launches and field readiness across Product Management, Engineering, Go-to-Market, Deployment, Support, Customer Success, Sales, and learning teams
  • Create portfolio-level visibility into priorities, delivery health, launch readiness, risks, and outcomes
  • Improve Product processes, tools, handoffs, and operating rhythms
  • Use data, analytics, AI, and automation to improve reporting, risk forecasting, decision-making, and productivity
  • Align stakeholders, resolve trade-offs, and drive adoption of new ways of working

Requirements

What you’ll need
  • Bachelor's degree in Business, Technology, Product Management, Operations, or a related field; or equivalent relevant experience
  • 10+ years of progressive experience in product operations, program management, business operations, product management, or a related function within an enterprise software or SaaS environment
  • 5+ years of leadership experience building, managing, and developing high-performing teams in a complex, global organization
  • Proven experience leading complex product or platform programs and improving cross-functional execution and delivery predictability at scale
  • Experience designing and implementing operating models, governance, portfolio processes, and continuous improvement practices
  • Strong understanding of product development lifecycles, release and launch management, and cross-functional field readiness
  • Experience using data, analytics, AI-enabled tools, and automation to streamline operations, improve reporting, and support faster, more informed decisions
  • Strong business acumen and systems thinking
  • Exceptional leadership, communication, and stakeholder management skills
  • Ability to lead through ambiguity and change while balancing strategic priorities with disciplined execution and a company-first mindset

Benefits

Comp & perks
  • Flexible vacation and Kinaxis Days (company-wide days off)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs, training, and career development
  • Recognition programs and referral rewards
  • Hackathons