Product Operations Specialist

Kinaxis

. Partner with Product and Product Operations leaders to design, implement, and continuously improve Product delivery and execution frameworks, including execution planning, market validation, lifecycle governance, and standardized operating practices .

Posted 10/28/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing scalable operational processes and execution frameworks, with a strong focus on continuous improvement and cross-functional collaboration. Proficient in developing metrics and reporting structures to drive data-informed decision-making and enhance product delivery.

Highest-signal resume keywords

Product OperationsProcess ImprovementCross-Functional CollaborationOperational Metrics DevelopmentWorkflow Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Process DesignExecution Framework ImplementationData AnalysisRoot Cause IdentificationProduct Lifecycle Management

Soft Skills

Problem-SolvingStakeholder ManagementFacilitationCommunication

Tools & Technologies

SmartsheetAtlassianAha!Power BIMicrosoft 365

Industry Keywords

SaaSProduct ManagementBusiness OperationsProgram ManagementTechnology Product Organizations

About the role

Key responsibilities & impact

Partner with Product and Product Operations leaders to design, implement, and continuously improve Product delivery and execution frameworks, including execution planning, market validation, lifecycle governance, and standardized operating practices
Identify process friction, execution bottlenecks, tooling gaps, data-quality issues, inconsistent practices, and operational inefficiencies, and translate findings into scalable process, tooling, automation, and governance improvements
Establish and maintain program reporting structures, metrics, dashboards, definitions, and operating mechanisms covering execution progress, milestones, risks, dependencies, readiness, and outcomes
Drive consistency in product planning, lifecycle management, release readiness, and cross-functional decision-making
Optimize execution planning and delivery tools, workflows, integrations, and automation to improve consistency, data quality, visibility, and productivity while reducing manual effort and duplicate work
Facilitate alignment across Product, Engineering, UX, Customer Success, and other stakeholders to support successful delivery of strategic initiatives
Analyze operational data and trends to generate insights, recommend improvements, and support leadership decision-making
Champion continuous improvement by simplifying and standardizing Product execution practices, scaling proven approaches, and introducing best practices, automation, and AI-enabled ways of working

Requirements

What you’ll need

Bachelor's degree in Business, Engineering, Computer Science, Operations, Information Systems, or a related field, or an equivalent combination of education and experience
5+ years of progressive experience in Product Operations, Business Operations, Program Management, Product Management, or a related discipline
Experience supporting software, SaaS, or technology product organizations, with an understanding of how product strategy moves through planning, development, validation, release, and in-market operations
Demonstrated success designing, implementing, and improving scalable operational processes, execution frameworks, workflows, governance practices, and organizational standards across multiple teams
Experience leading cross-functional process and operational improvement initiatives and influencing stakeholders to adopt new ways of working without direct authority
Strong understanding of modern product development and delivery practices
Exceptional problem-solving, analytical, and process-improvement capabilities, with experience identifying root causes and execution friction and translating findings into practical, scalable improvements
Experience developing operational metrics, reporting frameworks, and business insights
Strong communication, facilitation, and stakeholder management skills
Hands-on experience with product planning, work management, reporting, analytics, and workflow automation tools, with the ability to design scalable workflows, reporting structures, templates, and operating standards
Experience with Smartsheet and Atlassian is strongly preferred; experience with Aha!, Power BI, Microsoft 365 suite, or comparable enterprise platforms is an asset

Benefits

Comp & perks

Flexible vacation and Kinaxis Days (company-wide days off)
Flexible work options
Physical and mental well-being programs
Regularly scheduled virtual fitness classes
Mentorship programs, training, and career development
Recognition programs and referral rewards
Hackathons