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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading end-to-end project delivery, managing budgets, timelines, and stakeholder expectations while utilizing tools like Monday.com, Jira, and Salesforce. Possesses a strong foundation in project management methodologies and a continuous improvement mindset to enhance project frameworks and workflows.
Highest-signal resume keywords
Project Management QualificationSoftware Implementation ExperienceBudget ManagementStakeholder ManagementAgile Project Management Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project DeliveryBudget TrackingChange ManagementRisk MitigationWorkflow AutomationContinuous ImprovementSoftware ImplementationProject AdministrationCommercial Performance MonitoringPre-Sales Support
Soft Skills
Excellent CommunicationProactive ApproachDynamic PrioritizationStakeholder AlignmentCollaboration
Tools & Technologies
Monday.comJiraSalesforceAI Tools
Certifications & Qualifications
PRINCE2APM PMQPMPPRINCE2 AgileAgilePMPMI-ACP
Industry Keywords
SaaSProject GovernanceChange RequestsDelivery FrameworksBillable Utilisation
Tech Stack
Tools & technologiesCloudPMP
About the role
Key responsibilities & impact- Lead end-to-end delivery of customer implementations across student and commercial projects
- Oversee change requests and assess their impact on scope, timelines, and cost
- Own project scope, timelines, budgets, and commercial performance
- Create and manage project timelines in Monday.com, with delivery backlogs in Jira
- Manage project administration in Salesforce, including budget tracking and billing
- Use AI tools to automate and optimise workflows and project administration
- Facilitate project governance, including RAID logs, change logs, status reporting, and stakeholder meetings
- Manage customer stakeholders and align expectations
- Identify and mitigate risks, dependencies, and change requests
- Monitor revenue, margins, and billable utilisation
- Collaborate with Professional Services, Cloud Operations, Technical Services, Product, and Support teams
- Support pre-sales activities and pipeline planning with delivery input and effort estimates
- Balance priorities across the portfolio as part of the PMO
- Implement best practices and continuous improvement across project delivery
- Improve project delivery frameworks, tools, and reporting standards
Requirements
What you’ll need- A recognised project management qualification, e.g. PRINCE2, APM PMQ, or PMP
- Demonstrated experience delivering software implementation projects
- Experience managing multiple projects simultaneously in a fast-paced environment
- Dynamic, proactive approach and comfort with shifting priorities
- Strong commercial awareness, including budgets, margins, billing, and change control
- Confidence using Monday.com, Jira, and Salesforce
- Genuine interest in using AI to automate and optimise workflows
- Continuous improvement mindset
- Excellent communication and stakeholder management skills
- Agile project management qualification, e.g. PRINCE2 Agile, AgilePM, or PMI-ACP (nice to have)
- SaaS experience strongly preferred
Benefits
Comp & perks- 25 days holiday plus bank holidays, with extra days the longer you're with us
- Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
- Enhanced pension contributions
- Two paid days a year for volunteering, charity work, or sustainability projects with the Green Team
- Salary sacrifice schemes for electric vehicles and cycle-to-work
- 24/7 access to the Employee Assistance Programme
- Full annual health check
- Flexible benefits platform including life assurance, learning opportunities, retail discounts, and cinema tickets
- People-first culture focused on growth and wellbeing
- Performance-related bonus scheme
- Regular team and company socials
- Group conferences, away days, and learning forums in the UK and abroad
- Free breakfast, fresh fruit, hot and cold drinks, and tuck shop goodies in the office
