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Delivery Manager
King's Service Centre. Successfully deliver IT change in line with King’s change delivery standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing IT change initiatives, leading diverse teams, and delivering value through Agile methodologies. Proficient in project planning, budget management, and stakeholder communication, with a strong focus on continuous improvement and team development.
Highest-signal resume keywords
Project Management CertificationAgile Delivery CertificationAgile CoachingBudget ManagementVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Agile MethodologiesWaterfall DeliveryProject PlanningDependency ManagementChange ControlRisk ManagementBenefits RealisationProcurement CoordinationResource Utilisation MonitoringContract Lifecycle Knowledge
Soft Skills
Team LeadershipConflict ResolutionCollaborationPresentation SkillsCommunication Skills
Tools & Technologies
ScrumKanbanSAFeITIL
Certifications & Qualifications
Prince2 PractitionerAPMP PMQSAFe Certified Scrum MasterPMI PMP
Industry Keywords
IT Change DeliveryProcurement ManagementVendor ManagementStakeholder EngagementHybrid Work Arrangement
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Successfully deliver IT change in line with King’s change delivery standards
- Lead a diverse, multi-skilled team
- Manage change initiatives from start to finish
- Coordinate IT procurement with Procurement, Supplier Management and IT Solutions colleagues
- Manage budgets and coordinate procurement activities
- Maintain quality, change control and risk management processes
- Contribute to benefits realisation plans
- Provide advice and guidance to colleagues
- Plan and secure resources for project work packages
- Monitor resource utilisation and expenditure against budget
- Produce project plans, budget reports, briefings and governance communications
- Matrix manage staff, contractors and vendors
- Coach teams, foster collaboration, resolve conflicts and develop team skillsets
- Act as servant leader and Agile coach
- Facilitate Agile team events and processes
- Support Agile teams and Agile Release Trains in delivering value
- Educate teams in Scrum, Built-in-Quality, Kanban and SAFe
- Remove impediments and promote continuous flow and improvement
- Assist decision makers with portfolio review, prioritisation and optimisation
- Train and coach others, providing feedback
Requirements
What you’ll need- Recognised Project Management Certification or Agile Delivery certification, e.g. Prince2 Practitioner, APMP PMQ, or SAFe Certified Scrum Master
- Experience providing expertise managing and delivering value with a diverse team
- Significant experience managing, inspiring, engaging and motivating a team
- Ability to identify and manage priorities while considering diverse stakeholder needs
- Excellent presentation skills
- Ability to communicate confidently with technical and non-technical audiences
- Significant experience working with third parties to deliver IT solutions
- Full understanding of Agile and/or Waterfall delivery methods
- Prince2 Practitioner, APMP PMQ, or PMI PMP for Waterfall specialists
- SAFe Scrum Master or SAFe Advanced Scrum Master certification for Agile specialists
- Excellent project planning and dependency management skills
- Knowledge of contract lifecycles, vendor management and procurement
- ITIL Foundation qualifications desirable
- Line management of other Project Managers desirable
- Education to degree standard and/or equivalent qualifications or experience desirable
- Willingness and ability to work in a hybrid arrangement with a minimum of 5 days per month in the office
Benefits
Comp & perks- Inclusive and welcoming employer
- Commitment to equality, diversity and inclusion
- 10% performance-related bonus
- 30 days holiday and maximum of 8 public holidays (pro-rata)
- Sick pay
- 4 discretionary Christmas closure days
- Contributory pension scheme
- Life Assurance cover
- 3 volunteer days per year
- Free onsite parking and bike racks
- Annual leave purchase scheme of up to 10 days (subject to national minimum wage requirements)
- Student Discount via Totum, Unidays and Student Beans
- CycleScheme
- TechScheme
- Opportunities for formal training and professional certification
- Free access to LinkedIn Learning
- Free access to FutureLearn short courses
- Potential for internal promotion and advancement
- Hybrid working