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KLA

Customer Engagement Applications Engineer

KLA

. Deliver, demonstrate, and implement process solutions meeting or exceeding customer requirements .

Posted 10/30/2026full-timeWest Covina • California • United StatesJuniorMid-Level💰 $102,000 - $173,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in process engineering within the semiconductor industry, focusing on customer-specific process installation, compliance verification, and data analysis. Proficient in utilizing analytical instrumentation and Lean/6-sigma concepts to enhance operational efficiency and deliver high-quality solutions.

Highest-signal resume keywords
Process Engineering ExperienceSemiconductor Industry ExperienceData Analysis SkillsMicrosoft Office Suite ProficiencyCustomer Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process EngineeringData AnalysisStatistical Process ControlDesign of ExperimentsLean/6-Sigma ConceptsAnalytical InstrumentationClean Room ProceduresReport WritingPresentation SkillsProcess Qualification
Soft Skills
Effective CommunicationTeam CollaborationProblem-SolvingMentoringCustomer Relationship Management
Tools & Technologies
Microsoft Office SuiteAI (CoPilot)
Industry Keywords
Semiconductor ManufacturingProcess SolutionsCompliance VerificationCustomer SupportInstallation Procedures

About the role

Key responsibilities & impact
  • Deliver, demonstrate, and implement process solutions meeting or exceeding customer requirements
  • Install customer-specific processes on new and used systems and verify compliance with agreed process specifications
  • Enhance procedures, specifications, and existing processes to support high-quality equipment delivery
  • Attend customer sites for process installation, development, and update meetings
  • Provide remote customer support
  • Collaborate with internal SPTS hardware and factory groups on tool/module software and hardware setup, issue reporting, and process qualification timelines
  • Collaborate with the sales team on new applications and potential future tool sales
  • Prepare presentations for onsite projects, including executive reviews and detailed summaries
  • Proactively offer current and future-facing solutions
  • Compile and analyze complex data with multiple variables
  • Develop familiarity with process modules and endpoint capabilities
  • Mentor other team members as required

Requirements

What you’ll need
  • Educated to degree level in a relevant science or engineering discipline
  • Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
  • Ideal candidates have 3+ years of hands-on semiconductor industry experience
  • Process engineering experience with basic understanding of general semiconductor manufacturing flows
  • Knowledge of clean room procedures and analytical instrumentation desired
  • Experience of report writing and progress presentations using the Microsoft Office Suite
  • Familiarity with basic Lean/6-sigma concepts desired
  • Familiarity with using AI (CoPilot) for efficient workflows
  • Experience dealing with customers and ability to handle difficult situations
  • Able to communicate effectively with engineers and executives
  • Able to work independently and as part of a small to medium-sized team
  • Data-driven with basic understanding of design of experiments and statistical process control
  • Willingness to work away from home at customer sites or abroad for extended periods on short notice
  • Estimated travel of 60%

Benefits

Comp & perks
  • Medical, dental, vision, life, and other voluntary benefits
  • 401(K) including company matching
  • Employee stock purchase program (ESPP)
  • Student debt assistance
  • Tuition reimbursement program
  • Development and career growth opportunities and programs
  • Financial planning benefits
  • Wellness benefits including an employee assistance program (EAP)
  • Paid time off
  • Paid company holidays
  • Family care and bonding leave
  • Reasonable accommodation for qualified individuals with disabilities