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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting complex electronic and electro-optical systems within semiconductor environments, alongside proficiency in metrology inspection equipment and advanced diagnostic tools. Strong communication and customer relationship skills are essential for effective collaboration and service delivery.
Highest-signal resume keywords
Troubleshooting Complex Electronic SystemsMetrology Inspection Equipment KnowledgeAdvanced Diagnostic Tools ProficiencyBachelor's or Master's Degree in EngineeringProficiency in English and German
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingElectro-Optical SystemsMetrology EquipmentLaser PhysicsPython ProgrammingLabViewMATLABIT Hardware TroubleshootingOpto-Mechanical Schematics AnalysisElectrical Aptitude
Soft Skills
Problem-SolvingAnalytical AbilitiesCommunication SkillsCustomer-Focused MindsetTime Management
Tools & Technologies
Microsoft OfficePowerPointWordExcelAdvanced Diagnostic Tools
Certifications & Qualifications
German Class B Driver's LicenseTechnical Certification
Industry Keywords
SemiconductorField ServiceCleanroom EnvironmentMaintenanceCalibrationInstallationCustomer SupportTechnical SupportEngineering CollaborationInventory Management
Tech Stack
Tools & technologiesPython
About the role
Key responsibilities & impact- Provide on-site support for repair, maintenance, calibration, installation, and upgrades of metrology and inspection tools
- Diagnose and resolve complex hardware and software issues using advanced diagnostic tools and AI-assisted analysis
- Collaborate with multicultural KLA technical support and engineering teams
- Ensure operational availability and performance of assigned metrology and inspection systems
- Align service interventions closely with customer Equipment engineers
- Manage escalations and critical customer situations
- Prepare detailed Field Service Reports documenting tool performance, issue resolution, and installation updates
- Manage an individual part inventory account
- Serve as the primary technical contact for customers and build lasting customer relationships
Requirements
What you’ll need- Living in Burghausen / Altöttingen, Upper Bavaria area, or able to relocate
- Comfortable working in cleanroom environments, including gowning and face mask
- Physical capability for bending, crawling, working around semiconductor systems, and handling/lifting spare parts
- Willingness to work flexible hours, including weekends up to once per month
- Ability and flexibility to travel up to 30% domestically in South Germany and Austria and internationally to the US and Asia
- Valid German Class B driver’s license
- Proven ability to troubleshoot complex electronic and electro-optical systems in semiconductor or manufacturing environments
- Ability to read and analyze opto-mechanical and electronic schematics
- Working knowledge of metrology inspection equipment
- Strong mechanical and electrical aptitude; electronics experience preferred
- Basic IT hardware, networks, operating systems, and software troubleshooting skills
- Basic knowledge of laser physics and optics
- Proficiency with Microsoft Office tools, including PowerPoint, Word, and Excel
- Basic programming skills, such as Python
- Experience with LabView, MATLAB, or other technical software
- Exceptional problem-solving and analytical abilities
- Strong written and verbal communication skills and customer-focused mindset
- Ability to collaborate and work independently under pressure
- Excellent time and project management skills; adaptability in dynamic environments
- High attention to detail in documentation and diagnostics
- Proficiency in spoken and written English and German
- Bachelor’s or Master’s degree in Mechanical, Electrical, Automation, Mechatronics, Technical Physics, or a related engineering field; alternatively, an associate degree or technical certification with 5+ years of relevant field service experience
Benefits
Comp & perks- Technical trainings at KLA Training centers in Singapore, Taiwan, Korea, and the US
- Extensive onboarding and continuous development opportunities
- Permanent employment contract and long-term career stability
- Additional variable compensation
- Employee Stock Purchase Plan
- Company pension scheme
- Company car or car allowance
- 30 days of vacation per year
- Flexible working hours
- Company events, including summer family events and Christmas celebrations
- Competitive, family-friendly total rewards package