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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Administration and Order Management, with strong analytical skills and proficiency in Microsoft Excel and SAP. Capable of collaborating across various business functions to support sales operations and improve processes.
Highest-signal resume keywords
Sales Administration ExperienceMicrosoft Excel ProficiencySAP ExperienceAnalytical SkillsInterpersonal Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Order ProcessingData AnalysisReportingReconciliation ActivitiesForecast ManagementContract ManagementOrder MaintenanceBusiness AnalysisNumerical AptitudeAttention to Detail
Soft Skills
Communication SkillsInterpersonal SkillsProblem-SolvingCollaborationTime Management
Tools & Technologies
SAPSalesforceMicrosoft CopilotAI-Enabled Productivity Tools
Industry Keywords
Sales SupportBusiness OperationsManufacturingTechnologySemiconductorIndustrial Environment
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Review and process customer purchase orders and sales contracts
- Manage sales order processing, including new orders, contract changes, returns, backlog management, and order maintenance
- Create, update, and maintain sales forecasts within KLA systems
- Partner with Account Managers to maintain forecast data and communicate business-plan impacts
- Coordinate with Configuration Analysts to validate system configurations and enter orders into SAP
- Monitor forecast changes and communicate impacts to stakeholders
- Collaborate with Logistics, Planning, and Business Units on shipment schedules and push/pull requirements
- Generate standardized reports and perform basic business analysis for Sales Directors and business leadership
- Conduct quarterly reconciliations, including SAP and internal-system bookings validation and review of shipping performance and on-time delivery metrics
- Support Business Development Managers with order timing, contractual lead times, and customer commitments
- Provide customer support for order status, delivery schedules, and issue resolution
- Partner with Field Sales, Marketing, Finance, Trade Services, Planning, and Operations teams
- Participate in special projects and process improvement initiatives
Requirements
What you’ll need- Minimum 5 years of experience in Sales Administration, Sales Support, Order Management, Business Operations, or a related function
- Strong proficiency in Microsoft Excel, including data analysis, reporting, pivot tables, and reconciliation activities
- Experience working with SAP, Salesforce, or similar CRM/ERP systems
- Excellent numerical aptitude and analytical skills with a high level of accuracy
- Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment
- Strong communication and interpersonal skills, including the ability to confidently handle difficult conversations and resolve issues professionally
- Proven ability to collaborate across multiple business functions and organizational levels
- Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, Operations, Marketing, or a related field OR equivalent combination of education and relevant experience
- Preferred: Experience leveraging Microsoft Copilot, AI-enabled productivity tools, or similar platforms
- Preferred: Experience supporting sales organizations within a manufacturing, technology, semiconductor, or industrial environment
Benefits
Comp & perks- Medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- Employee stock purchase program (ESPP)
- Student debt assistance
- Tuition reimbursement program
- Development and career growth opportunities and programs
- Financial planning benefits
- Wellness benefits including an employee assistance program (EAP)
- Paid time off
- Paid company holidays
- Family care and bonding leave
- Performance incentive programs may be available
