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KLA

Service Sales Manager

KLA

. Work with regional account teams and KLAS organizations to identify customer needs and develop new business opportunities across core services, enhancements, and Pro Systems .

Posted 10/24/2026full-timeUnited StatesSeniorLead💰 $151,300 - $257,200 per yearWebsite

About the role

Key responsibilities & impact
  • Work with regional account teams and KLAS organizations to identify customer needs and develop new business opportunities across core services, enhancements, and Pro Systems
  • Negotiate and manage renewal and expansion of service contracts at key customers
  • Drive regional teams to meet objectives while ensuring sales activity positively impacts customer satisfaction
  • Explain, promote, and support commercial strategy to senior division management
  • Document and follow KLAS and KLA Finance processes for deal creation, approval, quotes, negotiations, deal closure, and operationalization
  • Research and develop strategic sales growth plans with senior KLAS staff and team
  • Lead service sales and business development directly to select North American and global customers
  • Serve as headquarters lead and intermediary for customer and field commercial activity

Requirements

What you’ll need
  • 10+ years of semiconductor equipment or other industrial or capital equipment experience
  • Proven results with direct customer sales or other related experience
  • Strong business acumen and technical selling skills
  • Strong understanding of financial, legal, and marketing fundamentals
  • Advanced Excel/PowerPoint capabilities, including presentation skills
  • Strong financial/mathematical modeling skills
  • Excellent interpersonal and communication skills
  • Ability to turn non-specific goals into concrete tasks and influence peers in other organizations
  • Demonstrated experience managing internal and customer hierarchies
  • Practical working knowledge of industry-recognized sales processes
  • BA/BS; MBA or equivalent experience
  • Domestic/international travel required 10–25% as needed by business needs

Benefits

Comp & perks
  • Medical, dental, vision, life, and other voluntary benefits
  • 401(K) including company matching
  • Employee stock purchase program (ESPP)
  • Student debt assistance
  • Tuition reimbursement program
  • Development and career growth opportunities and programs
  • Financial planning benefits
  • Wellness benefits including an employee assistance program (EAP)
  • Paid time off
  • Paid company holidays
  • Family care and bonding leave
  • Performance incentive programs
  • Reasonable accommodation for qualified individuals with disabilities