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Knauf

Working Student, Customer Experience & Insights

Knauf

. Support the roll-out and further development of the group-wide customer satisfaction survey .

Posted 9/18/2026internshipMunich • GermanyEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and proficiency in analytics tools, with a focus on customer insights and KPI optimization. Capable of effective communication in English and German, facilitating collaboration with diverse stakeholders in a fast-paced environment.

Highest-signal resume keywords
Advanced Excel SkillsProficiency In Analytics ToolsStrong Analytical MindsetFluent In EnglishGerman Language Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong CommunicatorIndependent Thinker
Industry Keywords
Customer Satisfaction SurveyKPI SystemsCustomer InsightsFact-Based Decision Making

About the role

Key responsibilities & impact
  • Support the roll-out and further development of the group-wide customer satisfaction survey
  • Support gaining and using customer insights in a highly international context
  • Assist with the maintenance and optimization of KPI systems in upstream and downstream processes
  • Prepare insights for reports to enable fact-based decision making at Knauf

Requirements

What you’ll need
  • Currently enrolled in a Bachelor or Master degree as a student in a relevant field of study
  • Independent thinker who thrives in fast-paced and complex environments
  • Strong communicator able to interact with diverse groups of stakeholders
  • Strong analytical mindset
  • Passion for working with data
  • Proficiency in analytics tools
  • Advanced Excel skills are essential
  • Fluent in English with strong written and verbal communication skills
  • German language skills are considered a plus

Benefits

Comp & perks
  • Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.
  • Individual onboarding days
  • Company and team events
  • Discounts on well-known brands
  • Reduced-price employee purchases
  • Inspiring work environment in a brand new office
  • Equal opportunity and diverse, inclusive work environment