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Account Manager
Kneat Solutions. Protect, grow, and expand Kneat's strategic customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in B2B sales and account management, particularly in SaaS and technology solutions within regulated industries. Proven ability to develop strategic account plans, drive expansion opportunities, and maintain executive relationships while exceeding sales quotas.
Highest-signal resume keywords
10+ Years B2B Sales ExperienceProven Track Record Exceeding $1M+ Sales QuotasExperience Selling to C-Suite ExecutivesMEDDPICC/MEDDIC Sales MethodologyStrong Business Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales Strategy DevelopmentSales Process ExecutionCRM ManagementPipeline ForecastingExpansion Opportunity IdentificationExecutive Business ReviewsSales Quota AchievementComplex Sales Cycle OrchestrationTechnology Solutions Selling
Soft Skills
Relationship BuildingCommunication SkillsNegotiation SkillsAdaptabilityCollaboration
Tools & Technologies
HubSpot CRMSales TechnologiesAI Tools
Industry Keywords
Life SciencesRegulated IndustriesEnterprise AccountsStrategic AccountsB2B Sales
About the role
Key responsibilities & impact- Protect, grow, and expand Kneat's strategic customer relationships
- Manage a portfolio of assigned customer accounts and maximize expansion opportunities
- Serve as the point of contact for existing customers and drive renewal and expansion sales opportunities
- Develop new business with existing clients and identify areas of improvement to meet sales quotas
- Collaborate with Customer Success to keep clients satisfied and engaged
- Demonstrate baseline out-of-the-box technology
- Conduct account-based activities such as business/account review meetings
- Identify new contacts, sites, and expansion opportunities
- Deliver web-based and/or face-to-face presentations demonstrating Kneat's value
- Sell to VP and C-Suite executives and navigate multiple decision makers in complex organizations
- Meet and exceed quarterly and annual sales quotas
- Navigate procurement processes and drive customers to close
- Prospect, conduct discoveries, and demonstrations
- Track customer details, decision makers, timelines, hot-buttons, and qualifications in HubSpot CRM
- Report weekly strategy, progress, and upcoming closure opportunities to the VP of Sales
- Attend client networking events to build the Kneat network and customer rapport
- Collaborate with sales development, product/engineering, Customer Success, Sales Engineering, Professional Services, Partners, and executive leadership
Requirements
What you’ll need- 10+ years of B2B sales/account management experience, preferably selling SaaS or technology solutions into Life Sciences or similarly regulated industries
- Proven track record of meeting and exceeding $1M+ annual sales quotas or equivalent enterprise expansion targets
- Demonstrated success managing and expanding Enterprise and/or Strategic accounts
- Experience selling to and building relationships with Director, VP, SVP, and C-Suite executives
- Proven ability to develop strategic account plans identifying organizational priorities, whitespace, expansion opportunities, key stakeholders, risks, and actionable growth strategies
- Strong ability to identify and create expansion opportunities
- Demonstrated success driving multi-threaded relationships across business, technical, quality, IT, procurement, and executive stakeholders
- Proven ability to establish and maintain executive sponsorship within strategic accounts
- Experience orchestrating complex expansion cycles with internal SMEs, Sales Engineering, Customer Success, Professional Services, Partners, and executive leadership
- Experience consistently applying a MEDDPICC/MEDDIC sales methodology
- Strong ability to identify business drivers, quantify value, understand decision criteria/processes, establish compelling events, and maintain clear next steps
- Proven experience conducting strategic, onsite Executive Business Reviews/QBRs
- Strong business acumen and ability to adapt messaging to different levels of the customer organization
- Highly disciplined in CRM management, account planning, forecasting, pipeline hygiene, and sales process execution
- Comfortable leveraging AI and modern sales technologies
- Willingness to be in front of customers regularly, including onsite meetings, executive business reviews, strategic account planning sessions, and industry events
- All applicants must fulfill requirements necessary to obtain a background check
Benefits
Comp & perks- Competitive compensation
- Comprehensive benefits package
- Flexible work arrangements
- Training and professional development
- A fantastic culture, team, and energy