Client Partner – Retail, CPG & Pharma

Knit

. Own and grow a portfolio of 10–20 enterprise accounts in Retail, CPG & Pharma, including existing clients and targeted net-new logos .

Posted 10/10/2026full-timeRemote • United StatesSeniorLead💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enterprise account management and strategic sales within the Retail, CPG, and Pharma sectors, with a strong focus on driving revenue growth through renewals, upsells, and cross-sells. Proven ability to act as a strategic advisor to senior leaders and manage complex client relationships effectively.

Highest-signal resume keywords

Enterprise Account ManagementStrategic Sales ExperienceCommercial NegotiationsClient Relationship ManagementRevenue Growth Strategies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningContract ManagementPipeline ManagementForecasting AccuracyClient Partnership Development

Soft Skills

Exceptional Listening SkillsProblem-Solving SkillsHighly OrganizedCollaboration SkillsConsultative Approach

Industry Keywords

RetailCPGPharmaConsumer InsightsMarket ResearchCategory ManagementSaaSAIHealthcareFortune 500

About the role

Key responsibilities & impact

Own and grow a portfolio of 10–20 enterprise accounts in Retail, CPG & Pharma, including existing clients and targeted net-new logos
Drive renewals and expansion through upsells and cross-sells
Identify new business units, teams, and use cases for Knit’s platform, including shopper journey, packaging and claims testing, assortment and category strategy, innovation pipelines, brand positioning, and patient and HCP research
Act as a strategic advisor to senior Consumer & Shopper Insights, Category Management, Brand, Commercial Insights, and Market Research leaders
Develop and execute account plans identifying whitespace, prioritizing client goals, mapping stakeholders, and driving revenue growth
Lead commercial negotiations for renewals, upsells, and cross-sells with Sales Leadership
Collaborate with Customer Success, Research, and Product to maximize client value and support platform adoption
Represent Knit at Retail, CPG & Pharma conferences, client summits, and industry events
Maintain pipeline integrity, forecasting accuracy, and documentation
Secure new enterprise partnerships and expand revenue through renewals, upsells, and cross-sells

Requirements

What you’ll need

7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry
Direct experience selling into and growing accounts at retailers, CPG manufacturers, and/or pharmaceutical or healthcare companies
Working understanding of how insights teams support Brand, Category, and Commercial teams
Experience autonomously owning and leading customer relationships and entering new buying centers within existing Enterprise accounts
Experience supporting clients at Fortune 500 companies, including Insights titles such as Chief Research/Insights Officers, VP, and director-level and above
Experience selling $100K+ contracts to Fortune 500 clients and managing $1M+ Enterprise relationships
Proven success managing Fortune 500 clients with multi-business-unit complexity
Consistent track record of hitting or exceeding growth, renewal, or NRR targets
Experience leading commercial negotiations for six- and seven-figure contracts
Consultative, discovery-led approach with exceptional listening and problem-solving skills
Highly organized, with disciplined pipeline and account management
Strong collaboration skills across Customer Success, Research, and Product
Comfortable navigating ambiguity and shaping processes as the company scales
Nice to have: experience selling to pharma commercial/market research teams, including HCP and patient research and compliance considerations
Nice to have: familiarity with retailer–manufacturer dynamics, category management, or retail media
Nice to have: background in SaaS, AI, or technology-enabled services
Nice to have: experience managing global or multi-market client portfolios
Nice to have: success in high-growth or startup environments

Benefits

Comp & perks

Competitive Salary + Commission (for applicable roles)
Equity Options
Healthcare (Medical, Dental, and Vision)
Additional Coverage
Company Laptop
One-time Onboarding Technology Stipend
401(k) with Company Match
Flexible Time-Off
Hybrid Working
US All Team, in-person company events 2x per year