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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enterprise account management and strategic sales, with a strong focus on driving revenue growth and client success in the Tech, Telecom, and Media sectors. Proven ability to lead commercial negotiations and manage complex relationships with Fortune 500 clients.
Highest-signal resume keywords
Enterprise Account ManagementStrategic SalesCommercial NegotiationsClient PartnershipsRevenue Growth
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningPipeline ManagementContract NegotiationAudience SegmentationChurn ManagementSubscriber AcquisitionAd EffectivenessContent TestingMarket IntelligenceInsights Analysis
Soft Skills
Problem-SolvingCollaborationOrganizational SkillsListening SkillsConsultative Approach
Industry Keywords
TechTelecomMediaConsumer InsightsAudience ResearchProduct/UX ResearchSaaSAIAd-Supported MediaFortune 500
About the role
Key responsibilities & impact- Own and grow a portfolio of 10–20 enterprise accounts in Tech, Telecom & Media, including existing clients and targeted net-new logos
- Drive renewals and expansion, growing partnerships in scope, scale, and value year over year
- Identify and pursue opportunities across new business units, teams, and use cases, including subscriber acquisition and churn, pricing and plan packaging, content and creative testing, audience segmentation, ad effectiveness, and product launches
- Act as a strategic advisor to senior Consumer Insights, Audience Research, Product/UX Research, Market Intelligence, and Marketing leaders
- Develop and execute account plans identifying whitespace, prioritizing client goals, mapping stakeholders, and driving revenue growth
- Lead commercial negotiations, including renewals, upsells, and cross-sells, in collaboration with Sales Leadership
- Collaborate with Customer Success, Research, and Product to ensure clients realize value and evolve with the platform
- Represent Knit at Tech, Telecom & Media conferences, client summits, and industry events
- Maintain pipeline integrity, forecasting accuracy, and documentation across renewal and expansion processes
- Secure new enterprise partnerships and expand Knit’s presence across target accounts
- Drive net revenue retention and on-time, value-driven renewals
Requirements
What you’ll need- 7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry
- Direct experience selling into and growing accounts at technology, telecommunications, and/or media & entertainment companies
- Working understanding of how insights teams partner with Product, Marketing, Content, and Ad Sales
- Experience autonomously owning and leading customer relationships and entering new buying centers within existing Enterprise accounts
- Experience supporting clients at Fortune 500 companies with Insights titles, including Chief Research/Insights Officers, VP, director-level and above
- Experience selling $100K+ contracts to Fortune 500 clients and managing $1M+ Enterprise relationships
- Proven success managing Fortune 500 clients with multi-business-unit complexity
- Consistent track record of hitting or exceeding growth, renewal, or NRR targets
- Experience leading commercial negotiations for six- and seven-figure contracts
- Consultative, discovery-led approach with exceptional listening and problem-solving skills
- Highly organized, with disciplined pipeline and account management
- Strong collaboration skills and ability to lead cross-functional teams across Customer Success, Research, and Product
- Builder’s mindset; comfortable navigating ambiguity and shaping processes as the company scales
- Nice to have: experience with streaming, wireless/broadband carriers, consumer tech, or ad-supported media businesses
- Nice to have: familiarity with audience measurement, subscriber lifecycle research, or UX/product research buyers
- Nice to have: background in SaaS, AI, or technology-enabled services
- Nice to have: experience managing global or multi-market client portfolios
- Nice to have: history of success in high-growth or startup environments
Benefits
Comp & perks- Competitive Salary + Commission (for applicable roles)
- Equity Options
- Healthcare (Medical, Dental, and Vision)
- Additional Coverage
- Company Laptop
- One-time Onboarding Technology Stipend
- 401(k) with Company Match
- Flexible Time-Off
- Hybrid Working
- US All Team, in-person company events 2x per year
