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KNKX Public Radio

Senior Manager, Digital Audio

KNKX Public Radio

. Own the KNKX and Jazz24 streams as their product manager across the website, apps, smart speakers, and 70+ other platforms .

Posted 10/9/2026full-timeSeattle • Washington • United StatesSenior💰 $85,000 - $90,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in audio product management, analytics interpretation, and vendor management while effectively leading projects and enhancing listener engagement across multiple platforms. Proficient in audio production and familiar with NPR Network platforms.

Highest-signal resume keywords
Audio Analytics ToolsProject ManagementProduct ManagementVendor ManagementCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Audio ProductionAnalytics InterpretationPodcast ManagementStream TroubleshootingDigital Audio Metrics
Soft Skills
LeadershipCollaborationCommunication
Tools & Technologies
SlackGoogle WorkspaceTriton
Industry Keywords
Public MediaNPR NetworkBroadcast AudioDigital AudioListener Engagement

About the role

Key responsibilities & impact
  • Own the KNKX and Jazz24 streams as their product manager across the website, apps, smart speakers, and 70+ other platforms
  • Manage the streaming vendor
  • Troubleshoot stream issues with engineering and the vendor
  • Help Listener Services answer recurring listener questions
  • Track and explain audio analytics, including listening behavior, devices, platforms, and performance trends
  • Turn analytics into clear, concise takeaways for colleagues and leadership
  • Run the podcast portfolio and help build the daily workflow
  • Package podcast episodes for Spotify, Apple Podcasts, YouTube, and NPR
  • Grow the podcast portfolio on major platforms
  • Manage KNKX’s audio across NPR platforms, including the NPR app, NPR.org, and digital newscasts
  • Pitch podcast episodes and stories to the NPR Network
  • Build and own the product roadmap for KNKX On-Demand
  • Connect the two-week archive of recent shows to the broader digital offering
  • Record, mix, and produce special projects or fill in on podcast episodes when needed
  • Report to the Director of Digital Strategy & Projects and receive transition support

Requirements

What you’ll need
  • Around 10 years of professional experience, with at least 5 of those years working in audio. We care more about what you can do than the exact count
  • Experience with audio analytics tools such as Triton
  • Understanding of the differences between broadcast, web and digital audio metrics
  • Project management experience, and ideally product management
  • Experience managing a vendor that a critical part of the operation depends on
  • Strong customer service skills with listeners and colleagues
  • Experience leading peers or a project team
  • Ideas on how a local station builds loyal listeners in a crowded digital space
  • Habit of learning through courses, certifications, webinars, free programs, or other methods
  • Comfortable working in Slack and Google Workspace
  • Able to work a hybrid schedule - two days a week in the Seattle or Tacoma studio
  • Cover letter required
  • Pluses, not requirements: experience at a radio station or in public media, familiarity with NPR Network platforms, hands-on audio production, or experience as an audio tech for video production in studio or on location

Benefits

Comp & perks
  • Hybrid schedule - two days a week in our Seattle or Tacoma studio, and flexibility about which one is your home base
  • Medical, Dental, and Vision with FSA option
  • PTO and Holidays- Including the entire week between Christmas and New Year's!
  • 401K with generous company match
  • Disability, life, and AD&D insurance options
  • Employee Assistance Program (EAP)
  • Room to grow as our digital work grows
  • Work that is connected to something worth doing