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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in enterprise account management, with a focus on strategic advisory roles that align marketing strategies and business outcomes. Proven ability to manage complex relationships and drive adoption of SaaS solutions across multiple stakeholders.
Highest-signal resume keywords
Enterprise Account ManagementStrategic AdvisoryQuota-Carrying ExperienceAI-Powered Sales ToolsExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningBusiness AcumenRenewal StrategyForecastingStakeholder Engagement
Soft Skills
Highly OrganizedExceptional Follow-ThroughCross-Functional Collaboration
Tools & Technologies
AI-Powered Sales ToolsProductivity Tools
Industry Keywords
SaaSMarketing AgencyContent StrategyDigital InvestmentsSEOAnalytics
About the role
Key responsibilities & impact- Own senior stakeholder relationships across a portfolio of enterprise accounts, typically 10–20
- Serve as a strategic advisor aligned to clients’ business models, content strategies, and marketing objectives
- Build, maintain, and evolve Account Plans defining business outcomes, strategic priorities, growth pathways, and commercial timelines
- Lead executive-level conversations articulating results, needs, opportunities, and partnership direction
- Promote Knotch’s platform and solutions to deepen adoption and strategic alignment
- Own renewals, pricing conversations, and commercial strategy for each account
- Partner with Customer Success Managers, Strategic Consulting, Leadership, Finance, and Product to structure agreements and support account objectives
- Forecast renewals, expansions, risks, and multi-year opportunities
- Lead internal alignment around account strategy, executive priorities, renewal posture, and expansion sequencing
- Identify and win new business opportunities within existing accounts
- Broaden stakeholder engagement and influence within client organizations
- Position Knotch’s solutions for long-term adoption across marketing, content, SEO, and analytics teams
- Maintain a healthy, strategic, multi-quarter portfolio pipeline
Requirements
What you’ll need- 8+ years of enterprise account management experience
- Ideal candidate has worked at both a SaaS company and a marketing agency
- Demonstrated success selling into Director–SVP level stakeholders and managing complex multi-threaded relationships
- Quota-carrying experience or commercial ownership within enterprise accounts
- Strong business acumen connecting marketing strategies, content performance, and digital investments to measurable outcomes
- Proficiency with AI-powered sales, research, and productivity tools
- Excellent communication skills and comfort presenting to executives over Zoom and in person
- Highly organized with exceptional follow-through; able to manage multiple accounts, priorities, and workstreams simultaneously
- Strong cross-functional instincts and comfort collaborating with Finance, Product, Customer Success, and Strategic Consulting
- Willingness to travel as needed for key client meetings
Benefits
Comp & perks- Comprehensive medical, dental, and vision insurance eligibility
- 401(k) plan
- Unlimited PTO
- 10+ company-paid holidays
- Monthly wellness stipend
- A daily company-wide break
- Fully remote work
