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Lead Analyst, Independent Dispute Resolution
Knowtion Health. Oversee end-to-end IDR workflow for assigned clients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare revenue cycle management, particularly in IDR and OON operations, with a strong focus on compliance, data analysis, and operational efficiency. Proven ability to mentor teams and improve workflows through collaboration and strategic insights.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementIDR OperationsNo Surprises Act ComplianceAdvanced Excel ProficiencyPayer Dispute Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IDR Workflow ManagementData ValidationOperational KPI MonitoringReconciliation TasksEligibility ReviewArbitration DocumentationAudit and ValidationTrend AnalysisWorkflow AutomationPayer Submission Protocols
Soft Skills
Analytical SkillsOrganizational SkillsCommunication SkillsMentoringPrioritization
Tools & Technologies
EpicAthenaHealthcare Data Systems
Industry Keywords
Payer CommunicationsFederal and State IDR RequirementsOperational Best PracticesWin/Loss OutcomesTurnaround Time
About the role
Key responsibilities & impact- Oversee end-to-end IDR workflow for assigned clients
- Ensure accuracy, timeliness, and compliance in all submissions
- Serve as escalation point for complex eligibility reviews, payer communications, and arbitration documentation
- Audit and validate analyst submissions for accuracy and adherence to federal and state IDR requirements
- Monitor and report operational KPIs, including acceptance rate, win/loss outcomes, and turnaround time
- Manage advanced reconciliation tasks across payments, adjustments, and returned accounts
- Collaborate with Analytics and Product teams to improve reporting, workflow automation, and data validation
- Identify trends in payer behavior, eligibility, and outcomes to inform team strategy and improve win rates
- Mentor and coach IDR Analysts on complex cases, technical accuracy, and prioritization
- Act as a bridge between analysts and management for operational questions, best practices, and feedback
Requirements
What you’ll need- Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience)
- 5+ years of experience in healthcare revenue cycle management or payer disputes
- At least 2+ years in IDR or OON operations
- Deep understanding of No Surprises Act requirements, payer submission protocols, and arbitration processes
- Advanced proficiency in Excel and healthcare data systems (Epic, Athena, etc.)
- Strong analytical, organizational, and communication skills
- Proven ability to manage multiple priorities
- Valid government-issued photo ID required during screening and/or interviews
- Applicants located in the following states are prioritized: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, WV
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Paid holidays
- 401(k)
- Generous PTO policy
- Remote work
- Dedicated, distraction-free work space at home