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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing accident claims and developing professional relationships with clients while effectively liaising with healthcare providers and insurance payers. Proficient in EMR/EHR systems, particularly EPIC, and skilled in multitasking within a fast-paced environment.
Highest-signal resume keywords
EMR/EHR Systems ExperienceAccident Claims ManagementPatient RegistrationExceptional Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accident Claims ProcessingPatient RegistrationEMR/EHR SystemsMVA Claims ExperienceHealth Claims Experience
Soft Skills
Exceptional Communication SkillsMultitasking AbilityIndependent WorkCollaborative Work
Tools & Technologies
EPIC SoftwareMicrosoft WordMicrosoft OutlookMicrosoft Excel
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Hospital LiaisonInsurance PayersClient-Specific ProtocolsAttorney RequestsGovernment-Issued Photo ID
About the role
Key responsibilities & impact- Manage the processing of accident claims
- Develop and maintain professional relationships with clients
- Act as a liaison between the hospital and Knowtion Health
- Liaise with hospital-related physician offices to ensure open and mutual communication
- Liaise with insurance payers to encourage prompt payment
- Remotely obtain information and documents regarding the entity responsible for payment of patients’ hospital bills or claims
- Verify and fulfill attorney requests
- Learn and implement client-specific protocols and procedures
- Escalate complex, complicated, or challenging accounts to management to ensure accounts progress effectively
- Work independently and collaboratively with Knowtion Health colleagues and client staff
Requirements
What you’ll need- High school diploma or GED
- 1+ years' experience working with EMR/EHR systems required; EPIC software preferred
- 1+ years' experience registering patients in a hospital/provider group setting required
- Experience with MVA claims or health claims including Medicare preferred
- Experience with Microsoft Office products including Word, Outlook, and Excel preferred
- Exceptional communication skills
- Strong computer proficiency
- Ability to multitask effectively in a fast-paced setting
- Must provide a valid government-issued photo ID during screening and/or interviews
- Candidates prioritized in AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, or WV
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Bonus opportunities
- Paid holidays
- 401(k)
- Generous PTO policy
- Fully remote work environment
- Dedicated, distraction-free workspace at home