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Senior Vice President, Delivery – Denials Resolution, Payment Compliance
Knowtion Health. Own strategy, performance, and financial accountability for Clinical Denials, Underpayments, and Interest & Penalties .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare revenue cycle management, focusing on clinical denials, underpayments, and compliance with payer contracts. Proven ability to lead high-performing teams, drive financial recovery, and implement process improvements in a healthcare setting.
Highest-signal resume keywords
Healthcare Revenue Cycle ManagementDenials ManagementPayer Contract ComplianceFinancial RecoveryLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Denial ReviewAudit OperationsPayer Underpayment RecoveryContract ModelingInterest RecoveryProcess ImprovementAutomationFinancial Performance StandardsCompliance StandardsDispute Resolution Processes
Soft Skills
LeadershipCommunicationCross-Functional Collaboration
Certifications & Qualifications
CRCRCHFPCPC
Industry Keywords
Healthcare RegulationsPrompt-Pay RequirementsFinancial AccountabilityPerformance ImprovementMultidisciplinary Team Management
About the role
Key responsibilities & impact- Own strategy, performance, and financial accountability for Clinical Denials, Underpayments, and Interest & Penalties
- Lead denial review, audit, and appeal operations
- Ensure quality, timeliness, compliance, and overturn performance meet expectations
- Direct identification, validation, and recovery of payer underpayments
- Manage contract modeling, recovery targets, aging management, and escalation processes
- Lead Interest & Penalties recovery and ensure compliance with payer contracts, prompt-pay requirements, and healthcare regulations
- Build, mentor, and manage a high-performing leadership team
- Establish productivity, quality, and financial performance standards
- Partner with executive, clinical, coding, compliance, and delivery leaders
- Drive root-cause remediation, process and technology improvements, automation, and client delivery alignment
- Report to the Chief Delivery Officer
Requirements
What you’ll need- Bachelor's degree in healthcare administration, business, finance, or a related field required
- 10+ years of progressive experience in healthcare revenue cycle management
- Direct experience in denials management, underpayments, and/or payer contract compliance
- 5+ years of senior leadership experience managing multidisciplinary teams
- Working knowledge of healthcare payer regulations, prompt-pay requirements, and applicable dispute resolution processes
- Demonstrated track record of driving measurable financial recovery and operational performance improvement
- Excellent leadership, communication, and cross-functional collaboration skills
- Experience with payer appeals processes, contract modeling, and interest/penalty recovery strongly preferred
- Relevant industry certifications such as CRCR, CHFP, CPC, or similar are a plus
- Must present a valid government-issued photo ID during screening and/or interviews
- Must have a dedicated, distraction-free workspace at home
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Paid holidays
- 401(k)
- Generous PTO policy
- Remote work with a dedicated, distraction-free workspace at home