Team Leader II – Learning and Development

Knowtion Health

. Create and review instructional design content and Training Team projects before submission to the Director of Training .

Posted 9/23/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Instructional Design and Learning and Development, with a strong focus on training improvement and alignment with operational needs. Possesses high Emotional Intelligence and professionalism, ensuring effective coaching and feedback for employee development.

Highest-signal resume keywords

Instructional DesignLearning and DevelopmentRCM ExperienceHIPAA ComplianceEmotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional Design KnowledgeTraining ImprovementClass Evaluation AnalysisTraining Event AuditingFeedback and Recommendations

Soft Skills

CoachingProactive CommunicationLeadershipEmployee Development

Certifications & Qualifications

High School DiplomaGEDBachelor’s Degree (Preferred)

Industry Keywords

Knowtion HealthSOPsTraining TeamOperational NeedsProfessionalism

About the role

Key responsibilities & impact

Create and review instructional design content and Training Team projects before submission to the Director of Training
Audit training events for alignment with Knowtion Health and Training Team SOPs
Provide feedback and recommendations for training improvement
Conduct weekly 1:1s with direct reports
Provide coaching and feedback
Support employee development
Retrieve and analyze class evaluations
Recommend improvements to future training events
Shadow each line of business on a rotating basis to align training content with operational needs
Provide leadership coverage when the Training and QA Director and Assistant Director are absent
Communicate issues proactively and support resolution

Requirements

What you’ll need

High School Diploma or GED required
Bachelor’s Degree or equivalent work experience preferred
Minimum of 4 years’ experience in Learning and Development with a high focus on Instructional Design
RCM experience
High level of professionalism
Instructional Design knowledge
High level of Emotional Intelligence
Adherence to HIPAA requirements
Dedicated, distraction-free work space at home
Valid government-issued photo ID required during screening and/or interviews
Consent to photograph capture for identity verification, security, and record-keeping purposes
Knowtion Health gives priority to applicants located in AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, UT, VA, WI, or WV

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
Paid holidays
401(k)
Generous PTO policy
Remote work
Dedicated, distraction-free home workspace