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Assistant, Writer & Publisher Relations
Kobalt Music. Provide scheduled administrative support to the Writer & Publisher Relations team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organisational and prioritisation skills while providing administrative support in music publishing. Proficient in client management systems and maintaining accurate client information, with a focus on collaboration across teams.
Highest-signal resume keywords
Music Administration ExperienceClient Management SystemsOrganisational SkillsWritten And Verbal CommunicationDetail-Oriented Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Account ManagementCatalogue RegistrationRoyalty CollectionAdministrative SupportIssue Resolution
Soft Skills
AdaptabilityCollaborationTrust And IntegrityConfidence In Communication
Tools & Technologies
ZendeskCRM Platforms
Certifications & Qualifications
DBS Check
Industry Keywords
Music PublishingWriter & Publisher RelationsClient QueriesRoyalty StatementsConfidential Information
About the role
Key responsibilities & impact- Provide scheduled administrative support to the Writer & Publisher Relations team
- Respond to client queries via Zendesk and prioritise the needs of Kobalt's 6,000+ clients
- Ensure relevant information concerning existing compositions is available before signing new agreements
- Assist with client agreement onboarding and catalogue ingestion
- Maintain and optimise client account information for catalogue registration, royalty collection and ongoing administration
- Work cross-functionally with Operations to support accurate production and distribution of client royalty statements
- Develop and maintain knowledge of Kobalt's services, internal systems and operations
- Respond to internal and external administrative queries accurately and efficiently and follow issues through to resolution
- Build understanding of Writer & Publisher Relations processes, systems and services
- Establish working relationships across Writer & Publisher Relations and Operations
Requirements
What you’ll need- Applicants must be eligible to work in the United Kingdom
- Previous music administration and/or music publishing experience is preferred
- Strong organisational and prioritisation skills
- Excellent written and verbal communication skills, with fluency in English
- Detail-oriented approach and commitment to maintaining accurate client information and records
- Adaptable and collaborative mindset in a fast-paced and evolving environment
- Confidence communicating with senior colleagues, external clients and internal stakeholders
- Trust, discretion and integrity when handling confidential information and materials
- Previous experience working with client accounts or providing administrative support in a client-facing environment could add value
- Experience using Zendesk, CRM platforms or similar client management systems could add value
- Understanding of music publishing administration, catalogue registration or royalty collection could add value
- Experience working across multiple teams to resolve client queries or administrative issues could add value
- DBS check conducted upon acceptance of the offer
Benefits
Comp & perks- Hybrid working: 3 days in the office
- Permanent employment
- Feedback at each interview stage
- Equal opportunity, diverse, inclusive and supportive workplace
- Adjustments available during the hiring process