Program Manager, Cybersecurity

Kobalt Music

. Lead and manage a diverse portfolio of information security programs .

Posted 10/8/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$85,000 - CA$95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing information security programs, client onboarding, and risk management while ensuring high service quality and client satisfaction. Proficient in project management and collaboration with diverse teams to drive successful outcomes.

Highest-signal resume keywords

Information Security Program ManagementClient Onboarding Lifecycle ManagementProject Management Tools ProficiencyRisk Management Frameworks UnderstandingLeadership and Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRisk ManagementAnalytical SkillsProblem-SolvingCompliance Knowledge

Soft Skills

LeadershipInterpersonal SkillsCollaborationDetail-OrientedProactive

Tools & Technologies

Monday.comVanta

Certifications & Qualifications

CAPMPMPPgMP

Industry Keywords

Information SecurityB2B Client-Facing RolesTechnology Change ProjectsBusiness Change ProgramsClient NPS Score

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and manage a diverse portfolio of information security programs
Ensure all clients have clear, regularly reviewed plans
Own the full customer onboarding lifecycle
Ensure clients begin with a completed risk register and strategic 1-year roadmap
Maintain a client NPS score of 8.67 or above
Partner with customer success managers to deliver exceptional service
Act as the primary client point of contact
Provide transparent, insightful reports on progress and milestones
Document program processes, decisions, and changes
Own and enhance delivery team processes to increase service value and quality
Manage program budgets and resource allocation
Lead subject matter experts to drive successful outcomes
Provide supportive and constructive feedback
Identify and manage roadblocks to keep programs aligned with objectives
Identify upselling opportunities based on evolving client needs
Collaborate with internal teams to drive growth

Requirements

What you’ll need

Post-secondary degree in business, computer science, information technology, or equivalent professional experience
5 years of experience in B2B client-facing roles, managing technology or business change projects and/or programs
Excellent leadership, communication, and interpersonal skills
Ability to influence and collaborate effectively with diverse teams, technical experts, and stakeholders
Ability to engage with customer executives and demonstrate strategic understanding of business needs
Experience managing multiple projects with multiple stakeholders and competing priorities
Proficiency in project management tools and software (e.g., monday.com)
Familiarity with compliance tools (e.g., Vanta)
Strong analytical and problem-solving abilities
Must be detail-oriented, highly organized, proactive, and able to move fast while remaining calm under pressure
Program and/or project management-related certification such as CAPM, PMP, or PgMP is nice to have
Hands-on experience with Compliance and Trust products is nice to have
Previous experience working in information security or information technology industry is nice to have
Strong understanding of information security principles, risk management frameworks, and industry standards is nice to have
Candidates must be willing to align their hours to the PT/MT to be considered for this role

Benefits

Comp & perks

Competitive salary and equity options
Comprehensive health, dental, and vision insurance
Flexible work arrangements
Professional development opportunities
Fun and inclusive company culture