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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solutions architecture and business requirements analysis, with a strong focus on client outcomes and project alignment. Proficient in Agile/Scrum methodologies and experienced in delivering solutions within technology environments, particularly in loyalty marketing and related industries.
Highest-signal resume keywords
Solutions ArchitectureBusiness Requirements AnalysisAgile/Scrum MethodologiesLoyalty Marketing ProgramsMarTech Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements Documents (BRDs)SCDsEpic/Feature BriefsCost Validation (COGS)Delivery Risk ManagementSolution DemosProposal DevelopmentProject Scope ManagementTechnical Pre-SalesClient Needs Analysis
Soft Skills
CommunicationCollaborationProblem-SolvingStakeholder ManagementProject Management
Tools & Technologies
Campaign Management ToolsCustomer Data Platforms (CDP)Personalization Tools
Industry Keywords
RetailFinancial ServicesTravel & HospitalityData AnalyticsPartner Integration
About the role
Key responsibilities & impact- Investigate client needs through a loyalty lens and articulate client needs at the intersection of desired outcomes and Kobie capabilities
- Communicate desired client outcomes across workstreams as the enterprise-wide connective tissue for projects
- Set and manage the direction of client business solutions while aligning teams to project scope
- Partner closely with Sales, Product, and Delivery
- Own discovery and elicit and validate business requirements
- Create and maintain BRDs, SCDs, and Epic/Feature briefs
- Manage feasibility and cost alignment for standard engagements
- Coordinate COGS validation across delivery, data, software, CS, and strategy
- Align business, product, and technical teams throughout projects
- Serve as product and platform SME in RFPs, RFIs, and upsell conversations
- Channel client and market insight to shape platform roadmap decisions
- Build demos, proposals, and pitch materials
- Maintain design integrity from planning through launch and flag delivery risks early
- Guide scope, cost, and feasibility tradeoffs
- Coordinate pre-sales to delivery handoff
- Escalate decisions exceeding standard scope
- Own solutioning end-to-end and shape at least one roadmap decision during the first year
Requirements
What you’ll need- 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment
- Documents business requirements into BRDs, SCDs, and Epic/Feature briefs
- Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams
- Applies Agile/Scrum, waterfall, and iterative delivery methodologies
- Builds solution demos, proposals, and pitch materials for RFP, RFI, and upsell settings
- Coordinates dependencies across marketing, data/analytics, and partner integration workstreams
- Identifies scope drift and delivery risk and translates findings into corrective action plans
- Working knowledge of loyalty marketing programs and mechanics (strongly preferred)
- Delivery experience in retail, financial services, or travel & hospitality (strongly preferred)
- Familiarity with MarTech platforms, including campaign management, CDP, and personalization tools (strongly preferred)
Benefits
Comp & perks- Flexible Time Off to recharge when needed
- Nine Company-Wide Holidays
- A diverse suite of benefits prioritizing your growth, development, and personal well-being
- Flexible work environment with remote work options
- Periodic travel to support business objectives, team collaboration, customer engagements, training, and company events