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Koch

Account Service Representative

Koch

. Cultivate and maintain relationships with strategic national and local accounts .

Posted 11/11/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and outside sales, with a strong focus on customer relationship cultivation and packaging solutions. Proficient in utilizing Microsoft Office 365 and Microsoft Dynamics CRM to manage data and enhance customer interactions.

Highest-signal resume keywords
Account ManagementOutside Sales ExperienceCritical Thinking SkillsMicrosoft Office 365Microsoft Dynamics CRM

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Supply Chain OperationsPackaging SolutionsQuality Standards ComplianceData ManagementCredit Reconciliation
Soft Skills
Relationship BuildingCommunicationProblem Solving
Tools & Technologies
Microsoft Office 365Microsoft Dynamics CRM
Certifications & Qualifications
Bachelor’s DegreeDrug Test ComplianceE-Verify Employment Verification
Industry Keywords
Corrugated PackagingCustomer ServiceQuality InitiativesStrategic AccountsWaste Minimization

About the role

Key responsibilities & impact
  • Cultivate and maintain relationships with strategic national and local accounts
  • Deliver quality products, outstanding service, and timely deliveries
  • Identify and execute solutions that optimize customers’ packaging needs, enhance product performance, and minimize waste at GP box plants
  • Act as liaison between customers and GP internal teams, including customer service, quality, design, production, accounting, and shipping
  • Maintain high visibility and open communication with national account customers
  • Visit customers regularly to discuss quality initiatives, gather feedback, and implement necessary actions
  • Assist with item trials for customers
  • Manage credit reconciliations with customers at month-end
  • Visit GP facilities for team meetings, sample collection, and distribution as needed
  • Foster lasting customer partnerships
  • Support the GP quality team on customer visits to ensure compliance with quality standards
  • Log activities and manage data using Microsoft Office 365 and Microsoft Dynamics CRM
  • Report to the Area Sales Manager

Requirements

What you’ll need
  • Experience in outside sales, account management, supply chain/operations, or a related commercial field
  • Willingness to travel up to 60–75% within the assigned territory
  • Strong critical thinking skills, with the capacity to approach challenges logically and creatively
  • Corrugated/packaging and/or outside sales experience
  • Bachelor’s degree or higher
  • Ability to use Microsoft Office 365 and Microsoft Dynamics CRM
  • Must successfully pass a drug test where required by state law
  • Must satisfy E-Verify employment verification requirements

Benefits

Comp & perks
  • Variable compensation, issued as a monetary bonus or in another form
  • Company car
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Health savings accounts
  • Life insurance
  • Accidental death and dismemberment (ADD) insurance
  • Disability insurance
  • Retirement plan
  • Paid vacation/time off
  • Educational assistance
  • Infertility assistance
  • Paid parental leave
  • Adoption assistance
  • Remote, home-based work arrangement