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Workday Benefits Consultant
Kognitiv Inc.. Design, configure, test, and implement client business requirements in Workday HCM modules .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Workday HCM modules, including configuration, implementation, and client engagement. Proven ability to analyze business requirements, deliver solutions, and enhance client satisfaction while managing multiple projects effectively.
Highest-signal resume keywords
Workday HCM ImplementationWorkday Core HCM ConfigurationCustom Reports DevelopmentClient Relationship ManagementAdvanced Microsoft Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workday HCM ModulesWorkday ConfigurationCalculated FieldsDashboards DevelopmentBusiness Process ImprovementTesting Workday ConfigurationDocumentation DevelopmentProblem SolvingProject ManagementKPI Achievement
Soft Skills
Excellent Communication SkillsConsulting SkillsClient FocusOrganizational SkillsAdaptability
Industry Keywords
Business Requirements AnalysisKnowledge ManagementRemote Team CollaborationService-Level AgreementsClient Satisfaction
About the role
Key responsibilities & impact- Design, configure, test, and implement client business requirements in Workday HCM modules
- Conduct client working sessions to gather, understand, and analyze business requirements
- Assess client needs and propose recommendations or alternative solutions
- Identify process improvements and implement system enhancements
- Assist clients in testing Workday configuration
- Provide knowledge transfer and develop documentation
- Troubleshoot business processes, calculated fields, business logic, file loads, and configuration
- Use company methodology and processes to implement solutions while adapting to changing client needs
- Innovate and suggest approaches to deploy Workday efficiently and effectively
- Consult, execute, and prioritize competing deliverables across multiple concurrent clients
- Communicate lessons learned, Workday best practices, and Kognitiv's point of view to clients
- Complete deliverables within prescribed timelines and report status or escalate issues as necessary
- Research problems, identify root causes, and present or implement corrective measures
- Contribute to the organization's knowledge management repository
- Provide guidance and coaching to team members
- Collaborate on team-based projects
- Meet role KPIs, including utilization, service-level agreements, and customer satisfaction scores
- Demonstrate Kognitiv's core value, "act like an owner"
Requirements
What you’ll need- 2+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday
- Experience configuring Workday Core HCM and Security
- Experience developing Custom Reports, Dashboards and Calculated Fields
- Excellent verbal and written communication skills
- Ability to communicate clearly and effectively with customers and colleagues in a remote working environment
- Consulting skills, including presenting to business partners, creating documentation and technical guides, participating in workshops, and explaining functionality or solutions
- Experience implementing complex, practical business solutions under competing deadlines and priorities
- Demonstrated delivery excellence and client satisfaction
- Strong client focus and ability to understand client needs and build relationships
- Ability to prioritize and organize work with little supervision
- Ability to manage timelines, deadlines, and goals
- Proven initiative and curiosity to build skills within and outside Workday
- Ability to engage effectively on multiple, parallel projects and deliverables
- Ability to work within remote teams, alongside clients, and independently
- Advanced Microsoft Excel skills required
- Ability to work in a fast-paced environment and adapt to frequent change
- Ability to meet travel requirements of less than 5% per year
- Work authorization in Canada without current or future visa sponsorship requirement