Account Manager

Kohl's

. Serve as the primary point of contact for a portfolio of vendors, agency partners, and merchants .

Posted 10/6/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and executing digital advertising campaigns, leveraging first-party retail data and audience segmentation to drive performance and revenue growth. Proficient in collaborating with cross-functional teams to enhance client satisfaction and inform product development.

Highest-signal resume keywords

Account ManagementDigital AdvertisingCampaign StrategyClient Relationship ManagementPerformance Marketing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign SetupPost-Campaign ReportingROI ImprovementAudience SegmentationVendor Partnership Management

Soft Skills

CollaborationClient AdvisoryCommunication

Tools & Technologies

DSPsSSPsAd Tech Platforms

Industry Keywords

Retail MediaECommerceOnline MediaClient Success Management

About the role

Key responsibilities & impact

Serve as the primary point of contact for a portfolio of vendors, agency partners, and merchants
Own day-to-day client relationships as a trusted advisor in partnership with the sales lead/sales manager
Collaborate with sales, analytics, product, and ad operations teams to deliver seamless execution and client satisfaction
Manage the end-to-end campaign lifecycle, including planning, campaign setup, execution, post-campaign reporting, and client touchpoints
Monitor campaign performance and identify opportunities to improve ROI
Collaborate with clients on campaign strategy using first-party retail data and audience segmentation
Deliver campaign performance reviews and business updates highlighting successes, learnings, and growth opportunities
Identify upsell and cross-sell opportunities and support renewal discussions
Use internal tools and ad tech platforms, including DSPs and SSPs, to manage campaigns and measure results
Provide client and market feedback to inform product development and innovation
Maintain expertise in media ad products available across Kohl’s Media Network
Drive revenue growth by strengthening and expanding strategic vendor partnerships
Identify churn risks and devise action plans to minimize them
Perform additional assigned tasks

Requirements

What you’ll need

Bachelor’s degree in Marketing, Advertising, Business or related field
2–5 years of experience in account management, client success management, digital advertising, or performance marketing
Experience ideally within a retail media, eCommerce or online media environment

Benefits

Comp & perks

Option to work remotely on Fridays for employees residing near the Menomonee Falls, WI or New York City, NY offices