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ServiceNow Systems Engineer
Kohls Construction. Design, develop and maintain robust systems and services within complex computing environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in systems engineering, cloud platforms, and ServiceNow scripting, with a strong focus on delivering scalable and secure solutions. Proficient in implementing software engineering best practices and optimizing system performance through automation and data governance.
Highest-signal resume keywords
ServiceNow Scripting (JavaScript)Cloud Platforms (GCP, AWS, Azure)Systems EngineeringCertified System Administrator (CSA)CI/CD and Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems EngineeringServiceNow Scripting (JavaScript)REST/SOAP APIsSQLCloud Platforms (GCP, AWS, Azure)Software Engineering Best PracticesData GovernanceAutomationInfrastructure/Systems Lifecycle MethodologyProject Management
Soft Skills
Analytical SkillsProblem-Solving SkillsEffective CommunicationTeamwork AbilitiesPlanning and Prioritization
Tools & Technologies
ServiceNow SAM Pro/EnterpriseSCCMJamfPerformance AnalyticsData Pipelines
Certifications & Qualifications
Certified System Administrator (CSA)Certified Implementation Specialist – Software Asset Management (CIS-SAM)
Industry Keywords
IT Asset Management (ITAM)Compliance DashboardsVendor Licensing ModelsSystem IntegrationsContinuous Improvement
Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformJamfJavaScriptOracleServiceNowSOAPSQL
About the role
Key responsibilities & impact- Design, develop and maintain robust systems and services within complex computing environments
- Utilize cloud-based and on-premises tools to deliver scalable, reliable and secure solutions
- Implement software engineering best practices and ensure system performance and security
- Collaborate with cross-functional teams to drive innovation and continuous improvement
- Develop, implement and support systems and services for robust and reliable operations
- Execute project tasks for systems and applications, optimizing efficiency and functionality
- Manage upgrades, migrations, optimizations and new implementations
- Resolve efficiency issues
- Write scripts, templates, interfaces and utility applications to improve functionality and automate processes
- Develop, test, troubleshoot and document new and enhanced systems and processes
- Provide level-three support for areas of expertise
- Design, configure and script custom workflows, enhancements and data models within ServiceNow SAM Pro/Enterprise
- Build and maintain data pipelines, APIs and discovery patterns using ServiceNow Discovery, SCCM and Jamf
- Engineer automated reconciliation frameworks and entitlement schemas for vendor licensing models
- Establish ITAM data governance and build compliance dashboards, custom reports and KPIs using ServiceNow reporting and Performance Analytics
- Perform additional assigned tasks
Requirements
What you’ll need- Experience with infrastructure/systems lifecycle methodology and scripting as appropriate for area of expertise
- 2+ years of experience in systems engineering
- Bachelor's degree or equivalent in MIS, Computer Science or related field
- Familiarity with cloud platforms such as GCP, AWS or Azure
- Understanding of software engineering practices, including CI/CD and automation
- Knowledge of security best practices for system operations
- Strong background in ServiceNow scripting (JavaScript), REST/SOAP APIs, SQL, and system integrations
- Certified System Administrator (CSA) credential
- Experience translating major publisher licensing rules (e.g., Microsoft, Oracle, IBM, AWS) into technical platform logic
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)
- Strong analytical and problem-solving skills
- Effective communication and teamwork abilities
- Ability to comply with dress code requirements
- Basic math and reading skills, legible handwriting, and basic computer operation
- Ability to maintain prompt and regular attendance and meet scheduling requirements
- Ability to learn and comply with company policies, procedures, standards and guidelines
- Ability to use a personal computer for communication and report preparation
- Ability to plan, prioritize and monitor activities across business units
- Ability to complete or oversee assigned projects in a timely manner
Benefits
Comp & perks- Remote work arrangement
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Company training programs