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Komatsu

Manager, Digital Office Change Management

Komatsu

. Develop and execute structured change management strategies for Komatsu’s digital initiatives .

Posted 11/3/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing change management strategies, utilizing methodologies such as Prosci, Kotter, or ADKAR. Proficient in stakeholder engagement, communication, and training strategies to drive adoption and manage change effectively.

Highest-signal resume keywords
Change Management MethodologiesStakeholder EngagementCommunication StrategiesDigital Transformation ExperienceKPI Tracking and Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Change Impact AnalysisAdoption KPI DefinitionTraining Strategy DevelopmentOrganizational ChangeProject Roadmap Integration
Soft Skills
Strong Communication SkillsPeople ManagementTime ManagementInfluencing StakeholdersAdaptability
Tools & Technologies
Microsoft OfficeELearning PlatformsDigital PlatformsKnowledge Management Systems
Industry Keywords
Digital InitiativesEnterprise TechnologyOff-Highway MarketsIndustrial Markets

About the role

Key responsibilities & impact
  • Develop and execute structured change management strategies for Komatsu’s digital initiatives
  • Identify change impacts, develop tailored plans, and integrate change activities into project roadmaps
  • Partner with internal teams, executives, dealer networks, and customers to address change challenges
  • Conduct stakeholder assessments, readiness evaluations, and change impact analyses
  • Create and execute communication and training strategies, including messaging, FAQs, quick-start guides, live training, eLearning modules, and knowledge-base content
  • Establish change management standards, tools, and templates
  • Mentor change agents and enable managers to lead through change
  • Define and track adoption KPIs, including employee engagement, usage metrics, and feedback
  • Gather and analyze employee, dealer, and customer feedback
  • Collaborate with product, support, training, IT, and operational teams across the digital solution lifecycle

Requirements

What you’ll need
  • Bachelor’s degree in Organizational Change, Communications, Business, or a related field
  • 2+ years of experience supporting change initiatives or related activities, preferably within digital transformation or enterprise technology environments
  • Knowledge of change management methodologies such as Prosci, Kotter, or ADKAR, with practical experience applying them
  • Ability to lead cross-functional initiatives, manage ambiguity, and influence stakeholders at multiple levels
  • Ability to work effectively within a fast-paced, global, and distributed team environment
  • Strong communication and presentation skills, with the ability to adapt communication to different audiences
  • Proficiency with Microsoft Office and various digital platforms
  • Experience within off-highway or industrial markets is a plus
  • Strong organizational, time management, and people-management capabilities

Benefits

Comp & perks
  • Medical, dental, and vision benefits
  • Health Savings Account (HSA)
  • Wellness programs
  • 401k and/or employee savings programs
  • Vacation and designated holidays
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs
  • Diverse and inclusive work environment