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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering technical training, with a strong focus on safety culture and effective communication. Possesses extensive experience in technical support and training for technicians and staff, particularly in the context of Komatsu machinery.
Highest-signal resume keywords
Technical Training DevelopmentKomatsu Technical ExperienceSafety Culture PromotionStrong Communication SkillsDiagnostic Testing Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical TrainingFailure AnalysisWarranty AdministrationDiagnostic TestingRepair ProceduresData GatheringTechnical Issue ResolutionApprentice DevelopmentField SupportSafety Compliance
Soft Skills
Effective PresentationTeaching SkillsInterpersonal Skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
High School DiplomaGEDAssociate Degree in Diesel Technology
Industry Keywords
Technical AdvisorService DepartmentMachine AvailabilityOperating CostsSafety Behaviors
About the role
Key responsibilities & impact- Develop and deliver technical training to all technicians, staff and customers
- Assist in developing apprentices and entry level technicians
- Support technicians in field with TC issues
- Submit TSI’s and TSR’s as needed, gathering data pertaining to technical/product issues and communicating with manufacturer with problem resolution
- Serve as technical advisor to the service department, assisting in diagnostic testing, repair procedures and participating in performing failure analysis
- Assist in making sure training requirements for manufacturer are met
- Assist in warranty administration with technical information and merit of claims
- Assist all departments with training as needed
- Help drive the Komatsu safety culture
- Support approximately 4,500 machines and 200 technicians to improve safety behaviors, machine availability and operating costs
Requirements
What you’ll need- High school diploma or general education degree (GED) required
- Associate Degree in Diesel Technology or equivalent preferred
- 10 + years related experience and/or training; or equivalent combination of education and experience
- Komatsu technical experience
- Understands the importance of safety
- Ability to effectively present and teach information and training to customers, clients, and employees
- Strong communication skills
- Computer Skills including Microsoft Office
Benefits
Comp & perks- Industry competitive wages
- Day 1 Medical, Dental, Vision, Life & Disability Benefits
- Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
- Employee recognition
- Career development opportunities
- Excellent job security
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment