Service Sales Representative

Konecranes

. Sell products and services to the existing customer base to improve safety and productivity .

Posted 11/11/2026full-timeRemote • Cedar Rapids • Iowa • United StatesMid-LevelSenior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales capabilities in service-related environments, focusing on customer relationship management and safety compliance. Proficient in preparing price estimates and maintaining accurate records in CRM software while effectively communicating with clients and internal teams.

Highest-signal resume keywords

Service Related Sales ExperienceCustomer Relationship ManagementPrice Estimation PreparationMechanical And Electrical Principles UnderstandingLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementPrice EstimationCustomer Account ManagementCreditworthiness QualificationContract Renewal Monitoring

Soft Skills

Good Written CommunicationGood Verbal Communication

Tools & Technologies

CRM SoftwarePC Skills

Certifications & Qualifications

Valid Driving Record

Industry Keywords

Lifting EquipmentCranesSafety Rules And ProceduresService Department Workload Management

About the role

Key responsibilities & impact

Sell products and services to the existing customer base to improve safety and productivity
Meet assigned sales targets for lifting equipment, including repairs, retrofits, hoists, spare parts, general overhauls and consultation services
Engage in sales activities to sell retrofits, components, modernization and new equipment to existing customers and develop new accounts
Prepare or assist in preparing price estimates for service work
Maintain personal contact with existing accounts and develop customer relationships
Prepare monthly reports and document activity with key accounts
Prepare account plans and forward them to the District Manager
Schedule and conduct customer business reviews
Maintain a CRM log of activities, opportunities and customer offers, and provide weekly reports to the manager
Monitor the service department workload and fill open time slots with sold work
Qualify projects and customer creditworthiness; check D&B ratings and obtain credit applications or tax-exempt certificates as needed
Monitor credit control lists and assist with collection efforts
Monitor contract renewals and contact accounts that are not renewing
Establish ongoing communication with the service department regarding customer issues
Maintain customer and contact information in CRM software
Follow established safety rules and procedures
Perform other duties assigned by the supervisor

Requirements

What you’ll need

Two (2) years’ experience in service related sales preferred; equivalent education, experience and training will be considered
Demonstrated leadership experience
Basic understanding of mechanical and electrical principles
Good written and verbal communication skills
Good PC skills
Prior experience with cranes is a plus
Must have and maintain a good driving record
Must be willing and able to work off the ground, on occasion
Ability to relocate to other regions of the country may be required for advancement opportunities
Bachelor’s degree or Associate’s degree preferred; prior equivalent experience and training will be considered in lieu of formal degree
Follow all established safety rules and procedures

Benefits

Comp & perks

Medical Plan
Dental Plan
Vision Plan
401k plan with a match from day one
Identity theft protection
Accident insurance
Travel insurance
2 weeks of vacation per year, pro-rated for the first year depending on start date
3 weeks of vacation after 5–12 years of service
4 weeks of vacation after 13+ years of service
5 days of Sick Leave per year, pro-rated the first year after 90 days of service
10 paid holidays per year