Healthcare IT Applications Specialist

Konica Minolta Healthcare Americas, Inc.

. Support implementation and adoption of Konica Minolta Healthcare IT solutions, including the Exa platform .

Posted 11/5/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in implementing and supporting Healthcare IT solutions, particularly in medical imaging and radiology. Proficient in delivering training, managing customer relationships, and optimizing workflows while ensuring effective communication and documentation.

Highest-signal resume keywords

Healthcare IT Solutions ImplementationCustomer Training and SupportPACS/RIS Application ExperienceWorkflow OptimizationDICOM and HL7 Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical ImagingRadiologyClinical ApplicationsApplication TroubleshootingWorkflow AnalysisSoftware DemonstrationsProject DocumentationTraining Session PreparationApplication ConfigurationIssue Tracking

Soft Skills

Strong Verbal CommunicationAnalytical ThinkingProblem-Solving AbilityAttention to DetailTime Management

Tools & Technologies

Exa PlatformPACSRISVoice RecognitionClinical InterfacesPost-Processing ToolsHealthcare IT Networking

Industry Keywords

Customer-Facing Software ImplementationImaging WorkflowClinical Staff TrainingHealthcare ITRadiologic Technologist Background

About the role

Key responsibilities & impact

Support implementation and adoption of Konica Minolta Healthcare IT solutions, including the Exa platform
Deliver onsite and remote application training to radiologists, technologists, PACS administrators, physicians, clinical staff, and other end users
Adapt training to different audiences and workflows
Prepare and independently conduct assigned training sessions after onboarding
Analyze imaging and clinical workflows and work with customers and internal teams to configure, validate, and improve supported workflows
Support PACS/RIS implementations and go-live activities
Complete pre-implementation tasks and verify application readiness
Investigate, reproduce, document, troubleshoot, and escalate application issues
Support sales demonstrations and explain product functionality and workflow benefits
Maintain project documentation, training reports, activity tracking, issue trackers, workflow documentation, and travel/expense reports
Manage tasks, schedules, travel, customer commitments, and deadlines
Collaborate with Sales, Implementation, Support, Product, Engineering, and other teams
Communicate customer expectations, project status, risks, limitations, and next steps
Build product and industry knowledge, incorporate feedback, improve internal materials and processes, and attend required training or industry events

Requirements

What you’ll need

College degree and/or five years of relevant professional experience
Relevant medical imaging, radiology, clinical applications, healthcare IT, or customer-facing software implementation experience is strongly valued
Strong verbal and written communication, presentation, and customer training abilities
Ability to understand and explain complex software workflows to audiences with different technical backgrounds
Sound judgment, analytical thinking, problem-solving ability, and willingness to investigate issues before escalating
Organization, attention to detail, reliable documentation, time management, accountability, and ability to work independently after training
Comfort with travel, customer-facing work, changing schedules, and collaborative cross-functional work
Valid driver’s license and reliable transportation where required for assigned travel
PACS and/or RIS application experience preferred
Radiologic technologist or medical imaging background preferred
Experience with customer training, application implementations, go-lives, demonstrations, or workflow optimization preferred
Familiarity with imaging workflow from order/scheduling through acquisition, interpretation, reporting, and result distribution preferred
Familiarity with DICOM, HL7, voice recognition, clinical interfaces, post-processing tools, or healthcare IT networking concepts preferred
Ability to travel up to 75%
Proximity to a major airport is strongly preferred

Benefits

Comp & perks

Fully remote work arrangement
Travel to customer locations, up to a maximum of 75%