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Technical Support Technician II – Medical Equipment
Konica Minolta Healthcare do Brasil. Provide on-site and remote technical support to customers and internal teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support and maintenance for medical equipment, with a strong foundation in electronics and engineering principles. Proficient in customer training, documentation, and administrative tasks related to service operations.
Highest-signal resume keywords
Technical Diploma In ElectronicsKnowledge Of Medical Diagnostic Imaging EquipmentPrevious Experience In Clinical EngineeringNR-10 CertificationClass B Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventive MaintenanceCorrective MaintenanceCircuit AnalysisElectrical DiagramsTechnical Site InspectionsEquipment-Use TrainingService DocumentationData AccuracySoftware KnowledgeOperating Systems Knowledge
Soft Skills
Customer ServiceCommunication
Certifications & Qualifications
NR-10 CertificationRadiation Protection Training
Industry Keywords
Biomedical Equipment MaintenanceMedical EquipmentRadiology FundamentalsTechnical SupportField Equipment Installations
About the role
Key responsibilities & impact- Provide on-site and remote technical support to customers and internal teams
- Perform installations, deinstallations, and preventive and corrective maintenance on medical equipment
- Conduct technical site inspections for field equipment installations
- Deliver equipment-use training and guidance to customers and partners
- Provide on-site technical service, with availability for frequent travel
- Document service calls through work orders and technical reports
- Update service systems and databases, ensuring data accuracy and quality
- Perform administrative duties related to the role, including travel expense tracking and reporting
Requirements
What you’ll need- Completed technical diploma in Electronics, Automation, Electrical Engineering Technology, or a related field
- Class B driver's license
- Knowledge of medical diagnostic imaging equipment (X-ray, mammography, CR, DR, and DRY)
- Knowledge of software and operating systems
- Knowledge of circuit analysis and electrical diagrams
- Knowledge of radiology or physics fundamentals
- Previous experience in clinical engineering, biomedical equipment maintenance, or customer service
- NR-10 certification and Radiation Protection training
Benefits
Comp & perks- On-site cafeteria
- Meal allowance
- Fuel allowance
- Transportation allowance
- Dental insurance
- Career development plan
- Profit-sharing bonus (PLR)
- Salary advance
- Medical insurance
- Life insurance
- Day off
- Wellhub (formerly Gympass)
- Hybrid work arrangement