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Technical Support Technician II – Medical Equipment
Konica Minolta Healthcare do Brasil. Provide on-site and remote technical support to customers and internal teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical support for medical equipment, including installations and maintenance, while ensuring compliance with safety standards. Proficient in documenting service activities and managing customer training on equipment use.
Highest-signal resume keywords
Technical SupportMedical Equipment MaintenanceClinical Engineering ExperienceNR-10 CertificationKnowledge of Diagnostic Imaging Equipment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Circuit AnalysisElectrical DiagramsPreventive MaintenanceCorrective MaintenanceTechnical Site InspectionsSoftware KnowledgeOperating Systems KnowledgeRadiology FundamentalsMedical Equipment InstallationCustomer Service
Soft Skills
CommunicationTraining DeliveryDocumentation
Certifications & Qualifications
Technical Certificate in ElectronicsTechnical Certificate in AutomationTechnical Certificate in ElectrotechnicsValid Category B Driver's LicenseRadiation Protection Training
Industry Keywords
Medical Diagnostic Imaging EquipmentX-rayMammographyCRDRDry Imaging Systems
About the role
Key responsibilities & impact- Provide on-site and remote technical support to customers and internal teams
- Perform installations, deinstallations, preventive maintenance, and corrective maintenance on medical equipment
- Conduct technical site inspections for field equipment installations
- Deliver equipment-use training and guidance to customers and partners
- Provide field technical support, with availability for frequent travel
- Document service calls through work orders and technical reports
- Update service systems and databases, ensuring information quality
- Perform administrative duties related to the role, including managing and reconciling travel expenses
Requirements
What you’ll need- Completed technical certificate in Electronics, Automation, Electrotechnics, or a related field
- Valid Category B driver's license
- Knowledge of medical diagnostic imaging equipment, including X-ray, mammography, CR, DR, and dry imaging systems
- Knowledge of software and operating systems
- Knowledge of circuit analysis and electrical diagrams
- Knowledge of radiology fundamentals or physics
- Previous experience in clinical engineering, biomedical equipment maintenance, or customer service
- NR-10 certification and Radiation Protection training
Benefits
Comp & perks- Salary advance
- Medical insurance
- On-site cafeteria
- Meal voucher
- Fuel allowance
- Transportation voucher
- Profit-sharing plan (PLR)
- Dental insurance
- Life insurance
- Career development plan
- Wellhub (formerly Gympass)
- Day off