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Kontakt.io

Senior Consultant, Access

Kontakt.io

. Join discovery and pitches as the operator in the room .

Posted 10/7/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in ambulatory operations, focusing on workflow diagnostics, access and throughput metrics, and customer-specific documentation. Capable of leading consulting engagements and presenting actionable recommendations to executive leadership.

Highest-signal resume keywords
Ambulatory Operations ManagementAccess And Throughput MetricsPatient Scheduling LeadershipConsulting Engagement OwnershipAI And EHR-Integrated Workflows

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational AnalyticsWorkflow DiagnosisProposal ShapingMetrics PresentationDocumentation Creation
Soft Skills
Credibility With ExecutivesCustomer Perspective AdvocacyEngagement Leadership
Tools & Technologies
AI CapabilitiesRTLSEHR Systems
Industry Keywords
Ambulatory Surgery OperationsClinic ManagementPatient Access Leadership

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Join discovery and pitches as the operator in the room
  • Diagnose ambulatory workflows, quantify the opportunity, and shape proposals
  • Lead engagements on throughput, space utilization, patient wait times, and scheduling and access workflows
  • Pitch the full ambulatory portfolio, including emerging AI and agentic capabilities
  • Speak credibly to unconventional uses of the ambulatory portfolio
  • Go on-site after deployment to test, shadow, and document workflows
  • Turn workflow observations into customer-specific documentation
  • Own dedicated consulting engagements and their committed outcomes
  • Present outcomes and recommendations in customer business reviews
  • Identify expansion opportunities
  • Bring the customer's perspective to Product
  • Report to the Head of Advisory

Requirements

What you’ll need
  • 5+ years in ambulatory operations, such as clinic or practice management, infusion or ambulatory surgery operations, scheduling and patient access leadership, or operational analytics
  • Fluency with access and throughput metrics
  • Comfort presenting access and throughput metrics to executives
  • Credibility as a peer to a VP of Ambulatory Operations, a COO, or clinic medical leadership
  • Comfort with technology and curiosity about AI, RTLS, and EHR-integrated workflows
  • No engineering background is required

Benefits

Comp & perks
  • Equity in a high-growth company scaling toward $100M+ ARR and backed by leading investors
  • Full health, dental, and vision coverage
  • 401(k)
  • Paid time off
  • Paid parental leave
  • All the tools you need to do your best work
  • Remote work arrangement
  • Regular customer travel opportunities