Senior Sales Engineer

Kontakt.io

. Partner with Sales to qualify opportunities, scope solutions, build proposals, and design implementation approaches .

Posted 10/15/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Engineering with a focus on healthcare integration, SaaS architecture, and technical solution design. Proficient in delivering impactful demos and presentations while effectively communicating complex technology to diverse stakeholders.

Highest-signal resume keywords

Solutions EngineeringSaaS ArchitectureREST APIsHealthcare IntegrationTechnical Demos

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Lakehouse ConceptsScripting in PythonScripting in JavaScriptCloud InfrastructureTechnical Documentation

Soft Skills

Customer EngagementCommunication SkillsPersonable Presence

Tools & Technologies

AWSEpicServiceNowKontakt.ioHL7

Industry Keywords

Clinical OperationsPatient FlowCapacity ManagementIT SecurityEnterprise Healthcare Sales

Tech Stack

Tools & technologies

AWSCloudDockerJavaScriptPythonServiceNow

About the role

Key responsibilities & impact

Partner with Sales to qualify opportunities, scope solutions, build proposals, and design implementation approaches
Lead discovery sessions with clinical, operational, and IT stakeholders, focusing on patient flow and care operations
Deliver demos, solution presentations, and PoCs connecting technology to clinical and financial outcomes
Answer technical questions on data architecture, APIs, security, and integrations during sales calls
Prepare written answers including RFPs, security questionnaires, and architecture reviews
Design integration approaches with Epic, other EHRs, ServiceNow, nurse call systems, and HL7-based systems
Design RTLS and location-based solutions using Kontakt.io and partner infrastructure
Create technical documentation, statements of work, and solution designs
Use AI tools for research, demo and PoC preparation, proposal drafting, and call follow-up
Bring customer feedback to Product Management to shape roadmap priorities
Deliver onboarding and training for internal teams, partners, and customers
Travel approximately 40% for onsite customer visits, pilots, and go-lives

Requirements

What you’ll need

5 years in Solutions Engineering, Pre-sales, or a similar customer-facing technical role; strong candidates with 1-3 years and relevant healthcare exposure will be considered
Natural presence with customers; warm, personable, and credible with executives and clinicians
Ability to explain complex technology in plain language
Technical depth in SaaS architecture, REST APIs, cloud infrastructure, AWS, and security basics
Working knowledge of data lakehouse concepts, including Databricks, Snowflake, Delta/Iceberg, real-time event data modeling, and analytics exposure
Familiarity with HL7 v2, FHIR, interface engines, Epic, ServiceNow, and healthcare integration patterns
AI-forward mindset and use of AI tools in daily work
Hands-on experience with technical demos, pilots, PoCs, and solution validation
Scripting ability in Python, JavaScript, or similar
Bachelor's degree in Engineering, Computer Science, or related field, or equivalent experience
Preferred: experience with patient flow, capacity management, bed management, clinical operations applications, Epic integrations, RTLS, BLE, WiFi, networking, IT infrastructure, hospital IT security, Docker, relational databases, cloud-native architectures, and enterprise healthcare sales teams

Benefits

Comp & perks

Equity in a high-growth company scaling toward $100M+ ARR and backed by leading investors
Full health, dental, and vision coverage
401(k)
Paid time off
Paid parental leave
All the tools you need to do your best work
Remote work with regular travel to meet customers