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Kontakt.io

Senior Site Reliability Engineer

Kontakt.io

. Design, build, and operate resilient, self-healing infrastructure across the AWS-based platform .

Posted 9/22/2026full-timeNew York City • New York • United StatesSenior💰 $200,000 - $240,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in designing and operating resilient AWS-based infrastructure, with a strong focus on incident response, disaster recovery, and compliance with HIPAA and SOC 2 standards. Proficient in CI/CD automation and infrastructure as code, ensuring high availability and observability in cloud environments.

Highest-signal resume keywords
AWS ExpertiseKubernetes ProficiencyCI/CD AutomationIncident Response ManagementDisaster Recovery Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Site Reliability EngineeringCloud InfrastructureDistributed SystemsInfrastructure as CodeTerraformGitOpsSLIsSLOsRoot-Cause InvestigationPostmortems
Soft Skills
Problem-SolvingCollaborationOwnership
Tools & Technologies
AWSKubernetesCI/CD PipelinesGitOpsTerraform
Industry Keywords
HIPAASOC 2 Type 2Healthcare ITEHR DataSaaSIoT

Tech Stack

Tools & technologies
AWSCloudDistributed SystemsIoTKubernetesTerraform

About the role

Key responsibilities & impact
  • Design, build, and operate resilient, self-healing infrastructure across the AWS-based platform
  • Own incident response end-to-end, including detection, mitigation, root-cause investigation, and postmortems
  • Design and run disaster-recovery and failover exercises with RTO/RPO targets
  • Build observability using SLIs, SLOs, and trusted alerting
  • Build and maintain CI/CD pipelines and infrastructure as code using Terraform and GitOps
  • Work hands-on in Kubernetes below the abstraction layer
  • Partner with the platform lead on production ownership and on-call responsibilities
  • Shape the infrastructure security and compliance posture for HIPAA and SOC 2 Type 2

Requirements

What you’ll need
  • 4+ years in Site Reliability Engineering or Cloud Infrastructure
  • Deep, current expertise in AWS, Kubernetes, and distributed systems
  • Experience running disaster recovery or failover exercises
  • Track record of driving incident response and postmortems independently
  • Solid grounding in CI/CD automation, GitOps, and infrastructure as code
  • Willingness to stay close to the system
  • Bonus: healthcare IT, EHR data, or HIPAA/SOC 2-governed environments
  • Bonus: experience with high-traffic, mission-critical SaaS or IoT platforms
  • Must be able to commit to working from the New York City office at least 3 days per week

Benefits

Comp & perks
  • Equity in a high-growth company scaling toward $400M+ ARR and backed by leading investors
  • Full health, dental, and vision coverage
  • 401k
  • Paid time off
  • Paid parental leave
  • All the tools you need to do your best work
  • Autonomy to solve meaningful problems with work that ships quickly and makes a difference