Client Success Analyst – Senior Analyst

KOR Financial

. Support client implementations end to end, including onboarding, data mapping, test cycles and go-live readiness .

Posted 10/21/2026full-timeRemote • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client implementation processes, including onboarding, data mapping, and go-live readiness, while leveraging strong analytical skills to address issues and improve operational practices. Proficient in using AI tools for automation and analysis, with a solid understanding of regulatory reporting frameworks.

Highest-signal resume keywords

OTC Derivatives ExperienceRegulatory Reporting FamiliarityStrong Analytical SkillsAI Tool UtilizationClient Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingRoot Cause AnalysisExcel ProficiencySQLAPIs/JSONISO 20022FpML

Soft Skills

Clear CommunicationOrganizational SkillsTeam PlayerReliabilityOpen-Mindedness

Tools & Technologies

Jira

Industry Keywords

CFTCCSAEMIRASICMASTrade OperationsClient-Facing Data Role

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support client implementations end to end, including onboarding, data mapping, test cycles and go-live readiness
Analyze client submissions, rejections and reconciliation breaks
Find root causes and work with clients and engineering on fixes
Respond to client questions about data, products and reporting rules
Own support tickets through resolution
Triage incoming issues and escalate them with clear analysis
Build and maintain client documentation, runbooks and FAQs
Use AI and automation to accelerate analysis, triage and reporting
Suggest improvements to working practices
Track client health and adoption signals and flag risks or opportunities
Join client meetings and occasional on-site visits for kickoffs and go-lives

Requirements

What you’ll need

2–5 years in OTC derivatives, regulatory reporting, trade operations or a client-facing data role
Senior Analyst level: 4+ years of experience
Familiarity with at least one reporting regime, such as CFTC, CSA, EMIR, ASIC or MAS
Strong analytical skills and comfort with large data sets and Excel
Ability to trace issues to their root cause
Already using AI tools in daily professional work and looking for ways to automate
Clear, structured communication with clients and internal teams
Organized and reliable, able to manage several client issues simultaneously
Based in EMEA/UK and willing to travel to clients occasionally (around 5–10%)
Nice to have: SQL, APIs/JSON, ISO 20022 or FpML, Jira
Open-minded, humble, driven, communicative and a team player

Benefits

Comp & perks

Fully remote within EMEA/UK
Competitive salary
A modern tool stack, including AI, and room to shape how we use it
A span of control that matches your ambitions and skills
A culture of trust, ownership and constructive feedback
Professional growth and investment in your needs and goals
Occasional travel to clients (around 5–10%)