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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, repair, and installation of high-speed tobacco machines, with strong mechanical and electrical engineering knowledge. Capable of providing technical support and training to customer personnel while effectively communicating and recognizing sales opportunities.
Highest-signal resume keywords
Mechanical EngineeringElectrical EngineeringMechatronics SkillsTechnical SupportMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairInstallationHigh-Speed Equipment AssemblyTechnical KnowledgeService ReportingControl Systems SupportSpare-Parts ManagementEquipment MaintenanceDesign of Equipment
Soft Skills
Effective CommunicationCustomer ServiceTact and Diplomacy
Tools & Technologies
SAPSpare-Parts CatalogTest Equipment
Industry Keywords
Tobacco MachinesService AssignmentsInternational TravelSales Support
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Perform troubleshooting, repair, service, and installation of multiple tobacco machines in a timely and accurate manner, independently without supervision
- Communicate effectively with customers and within other Körber departments, verbally and in writing
- Support customer personnel by providing technical knowledge and expertise on equipment
- Conduct training for customer personnel on equipment maintenance, repair, and installation upon request
- Provide technical support regarding critical spare-parts inventory and use of the spare-parts catalog
- Assist in supporting control systems using manuals, schematics, and test equipment
- Prepare for and undertake service assignments, including international travel
- Prepare accurate service reports and submit them biweekly or more frequently when necessary
- Keep abreast of new technological developments in assigned Körber equipment
- Support sales of additional Körber products by recognizing potential opportunities in the field and reporting them to Sales
- Perform work assignments safely and responsibly
- Represent the company professionally and conduct business with tact and diplomacy
Requirements
What you’ll need- College graduate with a B.S. in mechanical/electrical engineering OR equivalent education and experience
- At least five years of experience in the assembly, repair, installation, or design of high-speed equipment
- Mechatronics skills
- Effective communication skills
- Proficiency in MS Office
- Previous SAP experience is a plus
- Prepared and ready for service assignments, including international travel, for any length of time
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Paid vacation
- Vacation purchase program
- Sick days
- Paid holidays
- 401k Plan with a $1 for $1 match up to 6% of your base income
- Medical, dental, vision insurance plans
- Basic life and disability insurances, both short and long term, paid by employer
- Voluntary life insurance purchase program
- Training and Development Program