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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in KPI and dashboard development, advanced Excel, and basic SQL, while effectively managing processes and implementing continuous improvements. Exhibits strong analytical and critical thinking skills to support decision-making and enhance operational workflows.
Highest-signal resume keywords
KPI DevelopmentAdvanced ExcelBasic SQLProcess ManagementContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI DevelopmentDashboard DevelopmentBasic SQLProcess ManagementContinuous ImprovementAnalytical MindsetPresentation CreationManual CreationWork Instruction DevelopmentData Analysis
Soft Skills
Critical ThinkingProactive ApproachTeamworkStrong Communication SkillsCustomer Empathy
Tools & Technologies
ExcelOperating Systems
Industry Keywords
Risk ManagementWorkflow ReviewProcess ImprovementAdministrative RoutinesDecision-Making Support
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Conduct studies, diagnose issues, and review activity workflows
- Develop and update KPIs and dashboards
- Monitor controls
- Plan and implement process improvements
- Collaborate with other business areas
- Create and update work materials, including presentations, manuals, and work instructions
- Perform administrative routines, such as purchasing, payments, and inventory controls
- Support managers with reference materials and data for decision-making
Requirements
What you’ll need- Knowledge of indicator and dashboard development
- Advanced Excel
- Basic SQL
- Knowledge of process management and continuous improvement
- Ability to create presentations, manuals, and other work materials
- Interest in technology and risk management
- Ease of use with operating systems
- Analytical mindset for qualitative and/or quantitative analysis
- Critical thinking to identify priorities and necessary actions
- Proactive approach
- Teamwork
- Strong communication skills
- Customer empathy (customer-centric mindset)
- Ability to work autonomously with minimal guidance and management oversight
- Knowledge of the activities and ability to take on basic and complex day-to-day challenges
Benefits
Comp & perks- Birthday day off
- Life insurance
- Health insurance
- Dental insurance
- Flash benefits card (meal and/or food allowance)
- Public transportation or fuel allowance
- Childcare assistance
- Extended maternity leave of 180 days
- Extended paternity leave of 20 days
- Wellhub, with part of the cost subsidized by Kovi
- Kovenção (company-wide meeting on business status)